At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including a £3.00 p/h unsocial premium for night shifts.
- Other info: Dynamic role with flexible shifts and opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and great customer service is essential.
The predicted salary is between 12 - 13 € per hour.
Work Pattern: Monday 04:00-12:00, Tuesday 04:00-12:00, Saturday 10:00-19:00. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Northallerton New SF employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and resilience. Our Customer Assistants in Northallerton enjoy competitive pay, including an unsocial hours premium, and have access to extensive training and growth opportunities within the UK's fastest growing retailer. Join us to be part of a dynamic team that not only delivers outstanding service but also embraces innovation and change in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Northallerton New SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to switch between tasks and areas in the store. We love team players who can roll with the punches and keep things running smoothly, no matter what comes their way.
✨Tip Number 4
Don’t forget to showcase your digital skills! Familiarise yourself with tools like Sparks and in-store devices. We’re looking for someone who can enhance the customer experience using technology, so let us know how you can contribute!
We think you need these skills to ace Customer Assistant - Food - Northallerton New SF
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love M&S Food! Share your favourite products or experiences that highlight your enthusiasm. We want to see that you’re not just looking for a job, but that you genuinely care about what we offer.
Highlight Your Customer Service Skills:Make sure to mention any previous experience where you've delivered top-notch customer service. We’re all about making our customers feel valued, so share examples of how you’ve gone above and beyond in past roles.
Be Ready to Adapt:Flexibility is key in this role, so don’t forget to mention your ability to handle changing situations. Talk about times when you’ve had to think on your feet or adapt quickly to new challenges – it’ll show us you’re ready for the fast-paced environment at M&S.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what M&S is looking for in a brand ambassador.
✨Show Your Flexibility and Team Spirit
Be ready to discuss how you can adapt to different roles within the store and work well with others. Share experiences where you’ve thrived in a team environment or handled changing demands, as this is crucial for success in a fast-paced retail setting.
✨Embrace Digital Tools
Since being digitally confident is essential, brush up on any relevant technology or tools you might use in the role. Mentioning your familiarity with digital devices or apps during the interview will demonstrate that you're prepared to enhance the customer experience.
