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- Tasks: Lead night operations to ensure a stunning sales floor and excellent customer service.
- Company: A top UK retailer known for its commitment to quality and service.
- Benefits: Flexible night shifts, competitive pay, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in store presentation and customer experience.
- Qualifications: Experience in customer service, leadership skills, and digital savvy.
- Other info: Perfect for those seeking a flexible role with career advancement potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK retailer is looking for a Team Support Manager to lead the fill operation, ensuring a well-presented sales floor.
Responsibilities include:
- Coordinating resources
- Supporting colleagues through coaching
- Upholding customer service standards
Ideal candidates should have:
- Experience in customer-facing roles
- Leadership skills
- Strong digital capabilities
This role requires flexibility in night shifts across two weeks to meet operational needs.
Night Operations Lead — Store Readiness & Service employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Lead — Store Readiness & Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the hunt for a Night Operations Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service and team support. We want to see you shine by showcasing your leadership skills and how you can enhance the sales floor experience.
✨Tip Number 3
Show off your digital skills! In today's world, being tech-savvy is a must. Be ready to discuss how you've used digital tools in previous roles to improve operations or customer service. This will set you apart from the competition.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Night Operations Lead position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Night Operations Lead — Store Readiness & Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and leadership skills. We want to see how you've made a difference in previous positions, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Night Operations Lead role. Share specific examples of how you've coordinated resources or supported colleagues in the past.
Show Off Your Digital Skills: Since strong digital capabilities are key for this role, make sure to mention any relevant tech tools or systems you’ve used. We love seeing candidates who are comfortable with technology and can adapt quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Night Operations Lead. Familiarise yourself with the specifics of coordinating resources and supporting colleagues. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached colleagues. Highlight how you maintained high customer service standards and how you can bring that to the table in this new role.
✨Be Ready for Flexibility Questions
Since this role requires night shifts, be prepared to discuss your availability and how you manage work-life balance. Show that you're adaptable and willing to meet the operational needs of the store.
✨Demonstrate Your Digital Savvy
As strong digital capabilities are essential, think of instances where you've used technology to improve operations or customer service. Be ready to discuss any relevant tools or systems you've worked with that could benefit the retailer.
