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For Companies At a Glance
- Tasks: Engage with customers and enhance their shopping experience in a vibrant retail environment.
- Company: Leading UK retailer focused on exceptional customer service and innovation.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Why this job: Be part of a transformative team and make a real difference in retail.
- Qualifications: Strong communication skills and ability to thrive under pressure.
- Other info: Dynamic work environment with plenty of opportunities to learn and grow.
The predicted salary is between 24000 - 36000 £ per year.
A leading UK retailer is seeking a Customer Assistant to deliver an exceptional shopping experience. This role involves engaging with customers, maintaining store presentation, and utilising digital tools to enhance service.
The ideal candidate will thrive in a fast-paced, high-pressure environment and possess strong communication skills. Flexibility in working hours and adapting to various tasks is essential.
Join our innovative team and make a significant impact in our retail transformation.
Customer Experience Advisor — Retail in Newcastle upon Tyne employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor — Retail in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to handle various tasks and work under pressure. Share examples from past experiences where you've successfully juggled multiple responsibilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Advisor — Retail in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for delivering exceptional customer service shine through. We want to see how you engage with customers and create memorable shopping experiences!
Highlight Your Flexibility: Make sure to mention your ability to adapt to different tasks and work hours. We thrive in a fast-paced environment, so showing us that you're ready to jump in wherever needed will definitely catch our eye.
Utilise Digital Tools: Since we value innovation, don’t forget to mention any experience you have with digital tools that enhance customer service. Whether it’s using apps or online platforms, show us how tech-savvy you are!
Keep It Clear and Concise: We appreciate straightforward applications! Make sure your writing is clear and to the point. This helps us quickly see why you’d be a great fit for our team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, do some homework on the retailer. Understand their values, mission, and recent initiatives. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Experience Advisor, strong communication is key. Prepare examples from your past experiences where you successfully engaged with customers or resolved issues. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Flexibility and Adaptability
Retail can be unpredictable, so be ready to discuss how you've adapted to changing situations in previous roles. Share specific instances where you had to think on your feet or juggle multiple tasks, highlighting your ability to thrive under pressure.
✨Familiarise Yourself with Digital Tools
Since the role involves utilising digital tools to enhance service, brush up on any relevant technology or software used in retail. Mentioning your familiarity with these tools during the interview can set you apart as a candidate who’s ready to hit the ground running.
