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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Monday 16.30 - 20.30, Wednesday 16.30 - 20.30, Friday 16.30 - 20.30
- Week 2: Monday 16.30 - 20.30, Wednesday 16.30 - 20.30, Saturday 16.30 - 20.30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion. Home & Beauty - Newcastle in Newcastle upon Tyne employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion. Home & Beauty - Newcastle in Newcastle upon Tyne
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios, especially in a fast-paced environment. Role-playing with a friend can help you feel more confident and ready to tackle any situation that comes your way.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you’ve used technology in previous roles. Mentioning your experience with apps or digital tools will demonstrate that you’re ready to enhance the customer experience at M&S.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Retail is all about collaboration, so think of examples where you’ve worked well with others. Showing that you can contribute to a positive store environment will make you a desirable candidate.
We think you need these skills to ace Customer Assistant - Fashion. Home & Beauty - Newcastle in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for helping customers find their perfect look.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but make sure you’re also getting across your skills and experience in a way that’s easy to read.
Highlight Your Team Spirit: Since being a team player is crucial, mention any past experiences where you’ve worked well with others. Whether it’s in retail or another setting, show us how you contribute to a positive environment and support your colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and what we’re looking for.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will impress the interviewers.
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows that you're ready to embrace the digital side of retail.
✨Show Your Team Spirit
Prepare examples of how you've worked effectively in a team before. Highlight your ability to support colleagues and contribute to a positive environment. M&S values teamwork, so showcasing this will set you apart.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced environments and adapt to changing situations. Share experiences where you've successfully managed pressure or taken on new challenges. This will demonstrate your readiness for the dynamic nature of retail.