At a Glance
- Tasks: Join our bakery team, delivering fresh produce and five-star service.
- Company: M&S, a leading retailer known for quality and customer service.
- Benefits: Competitive pay, hands-on experience, and a dynamic work environment.
- Other info: Must be 18+ due to health and safety regulations.
- Why this job: Be part of a fast-paced team where your efforts make a real difference.
- Qualifications: Passion for food and ability to work under pressure.
The predicted salary is between 12 - 14 £ per hour.
Work Pattern:
- Week 1: Monday 10:00-18:00, Saturday 10:00-18:00
- Week 2: Sunday 10:00-18:00, Thursday 10:00-18:00
NB: All candidates will require a Full clean CRC check and a full 5 year reference history.
Under 18 Disclaimer: This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day. You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives and fast, five‑star service to our customers.
At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety. You’ll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.
Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output. Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination. This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - In-Store Bakery - T5 Heathrow Airport employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment at the bustling T5 Heathrow Airport. Our team members enjoy a supportive culture that values passion for food and excellence in service, alongside opportunities for personal growth and development. With a focus on teamwork and flexibility, you will thrive in a fast-paced setting where your contributions directly enhance customer satisfaction and the overall shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - In-Store Bakery - T5 Heathrow Airport
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Marks & Spencer Plc. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Marks & Spencer Plc
Don't be shy about reaching out to Marks & Spencer Plc directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace New Store Opening - Customer Assistant - In-Store Bakery - T5 Heathrow Airport
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Marks & Spencer Plc and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Marks & Spencer Plc
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
