At a Glance
- Tasks: Deliver five-star service in a fast-paced café environment.
- Company: Join the M&S Café team at Milton Keynes Stadium.
- Benefits: Flexible hours, team support, and a vibrant work atmosphere.
- Other info: Great opportunity for personal growth in a high-energy setting.
- Why this job: Be part of a dynamic team and make customers smile every day.
- Qualifications: Must be digitally confident and thrive under pressure.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Week 1: Sun- 10:30-17:00, Tues- 10:00-14:00, Thurs- 11:00-17:30, Fri- 10:00-14:00
- Week 2: Tues- 11:00-17:30, Wed- 10:00-14:00, Fri- 10:00-14:00, Sat- 11:30-18:00
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service. You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Responsibilities:
- Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
- Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
- You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
- Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
- Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Cafe - Milton Keynes Stadium employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment at the Milton Keynes Stadium Café where teamwork and customer satisfaction are at the forefront. Our employees enjoy flexible working hours, opportunities for personal growth, and a supportive culture that values high performance and dedication. Join us to be part of a vibrant team that not only serves delicious food and drink but also creates memorable experiences for our customers in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Cafe - Milton Keynes Stadium
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by the M&S Café and soak in the atmosphere. This will help you understand the pace and customer interactions, plus it shows your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle busy periods and tricky customers. Role-play with a friend or family member to get comfortable with delivering that five-star service under pressure.
✨Tip Number 3
Show off your digital skills! Familiarise yourself with common order-taking tools and apps. Being digitally confident is key, so maybe even try out some similar apps before your interview to impress them with your tech-savviness.
✨Tip Number 4
Teamwork makes the dream work! Be ready to share examples of how you've worked well in a team before. Highlighting your flexibility and ability to support colleagues will show you're a perfect fit for their high-performance culture.
We think you need these skills to ace Customer Assistant - Cafe - Milton Keynes Stadium
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love working with customers. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that spark!
Highlight Your Team Spirit:Teamwork is key in our café! Make sure to mention any past experiences where you’ve worked well with others, especially in busy environments. We’re looking for those who thrive in a team setting.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if necessary to highlight your skills and experiences. We appreciate clarity, especially when things get hectic!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Assistant in a café setting. Familiarise yourself with the importance of delivering five-star service and how to handle high-pressure situations. This will help you demonstrate your suitability for the role.
✨Showcase Your Digital Skills
Since being digitally confident is essential for this position, be prepared to discuss any relevant experience you have with order-taking systems or digital tools. You might even want to practice using similar apps beforehand to show that you're ready to hit the ground running.
✨Emphasise Teamwork and Flexibility
This role requires strong teamwork and the ability to adapt quickly. Think of examples from your past experiences where you've successfully worked as part of a team or adapted to changing circumstances. Sharing these stories will highlight your fit for the café environment.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure and maintain quality service during busy times. Consider role-playing scenarios with a friend or family member to practice your responses. This will help you feel more confident and articulate during the actual interview.
