At a Glance
- Tasks: Support product performance through data analysis and administrative tasks in a fast-paced environment.
- Company: Join M&S, a leading retailer on a mission to innovate and expand globally.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Other info: Inclusive culture with opportunities for personal growth and community support.
- Why this job: Be part of a dynamic team driving change and making an impact in international markets.
- Qualifications: Strong analytical skills, advanced Excel proficiency, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
At M&S, we’re on a mission to share the magic of M&S with customers everywhere. Our goal is simple yet ambitious: to make our exceptional Fashion, Home & Beauty, and Food products accessible to people around the globe. To achieve this, we’re accelerating growth in our international business, transforming how we operate, driving change at pace, and reimagining processes to deliver seamless experiences for every customer.
Join our Team as a Merchandise Admin Assistant for International Marketplaces and help supercharge our product performance! As a Merchandise Admin Assistant, this role provides vital administrative and merchandising support—ensuring data accuracy, maintaining essential reports, tracking intake and stock levels, and driving commercial performance through timely, insight‑led analysis. The position supports smooth product launches and replenishment across multiple platforms, contributing to sales targets and strengthening partnerships with international customers and marketplace teams.
This role is perfect for someone with exceptional attention to detail, strong organisational skills, and a proactive, can‑do attitude—especially if they thrive in a fast‑paced, commercially driven environment!
What you’ll do:
- Drive daily sales reporting and support trading decisions with sharp, insight‑led analysis.
- Own key trackers and ad‑hoc reporting, turning data into clear, actionable trade insights.
- Manage order uploads and POs with precision, ensuring issues are identified and resolved fast.
- Partner closely with Logistics, Commercial, and Brand teams to deliver sales and stock objectives.
- Bring confident, data‑driven input to trade meetings, elevating visibility and performance.
Who you are:
- Strong numerical and analytical skills, with the ability to interpret data, track performance, and use insights to drive sales and future growth.
- Advanced Excel user, confident in managing and analysing data across multiple systems including IBT, PLM, Power BI, and SAP.
- Excellent communicator and collaborator, skilled in building strong relationships with Marketplace partners, Supply Chain, Online, and international teams.
- Highly organised and proactive, thriving in a fast‑paced, agile team environment and demonstrating a positive, solution‑focused approach.
- Commercially aware with a strong product affinity, understanding critical path management and how to optimise product performance across global marketplaces.
What’s in it for you?
Working at M&S means being part of something bigger—helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Marketplace Merchandiser Admin Assistant - 12 month FTC employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer that values inclusivity, innovation, and employee growth. Our Paddington Support Office offers a dynamic work environment where you can thrive in a fast-paced setting while enjoying benefits such as a generous colleague discount, competitive holiday allowance, and comprehensive wellbeing support. Join us to be part of a team that is not only committed to delivering quality products but also to fostering a culture of collaboration and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Marketplace Merchandiser Admin Assistant - 12 month FTC
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Marks & Spencer Plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Marks & Spencer Plc!
We think you need these skills to ace Marketplace Merchandiser Admin Assistant - 12 month FTC
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Marks & Spencer Plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Marks & Spencer Plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Marks & Spencer Plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Marks & Spencer Plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
