At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18+, with a passion for food and excellent communication skills.
The predicted salary is between 10 - 12 € per hour.
Work Pattern
- Tuesday 14:45-18:45
- Friday 11:30-18:00
- Saturday 05:30-12:00
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Mansfield in Mansfield Woodhouse employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Mansfield, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive work culture that values resilience and teamwork, offering competitive pay including an unsocial hours premium, and opportunities for personal growth in a fast-paced environment. With a commitment to exceptional customer service and a focus on employee development, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Mansfield in Mansfield Woodhouse
✨Tip Number 1
Get to know the M&S brand inside out! Familiarise yourself with their food products and values. This way, when you chat with the hiring team, you can show off your passion and knowledge, making you stand out as a candidate.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will really impress during any interviews or assessments.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to various roles within the store. Highlighting your willingness to jump in wherever needed will show that you're a true team player, which is key for M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools, which is super important for this role.
We think you need these skills to ace Customer Assistant - Food - Mansfield in Mansfield Woodhouse
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Ready for a Fast-Paced Environment:In your application, talk about your ability to thrive under pressure. We need team players who can keep their cool and stay focused when things get busy, so give us some examples!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you brush up on M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to thrive under pressure and your commitment to making customers feel valued.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experience working in a team and how you adapt to changing situations. Highlight instances where you supported colleagues or took on different roles to meet store demands. This aligns perfectly with the high-energy environment they’re looking for.
✨Demonstrate Digital Confidence
Since being digitally confident is essential for this role, think of examples where you've used technology to enhance customer experiences. Whether it’s using apps or in-store devices, showing that you’re comfortable with digital tools will set you apart from other candidates.
