At a Glance
- Tasks: Assist customers in our Food section and deliver exceptional service.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, competitive pay, and a chance to grow your skills.
- Other info: Dynamic role with opportunities for career advancement.
- Why this job: Be at the forefront of customer service and make a real impact.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 10 - 12 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - Manchester Market Street employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Manchester Market Street means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring you thrive in a supportive and high-energy work culture. Enjoy the unique advantage of working in a vibrant city location, where your contributions directly impact customer satisfaction and sales success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - Manchester Market Street
✨Tip Number 1
Get to know M&S and their products inside out! Familiarise yourself with their food range and be ready to chat about your favourites. This will show you're genuinely interested and can connect with customers.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to stay calm under pressure will really impress during interviews.
✨Tip Number 3
Show off your digital savvy! Be prepared to discuss how you’ve used technology in previous roles or how you’d use M&S's digital tools to enhance the shopping experience. It’s all about making things easier for the customers!
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Share examples of how you’ve worked well with others in fast-paced environments. M&S values a positive team spirit, so let them know you’re all about collaboration!
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - Manchester Market Street
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for food shine through! Talk about your favourite M&S products and why you think they stand out. This will show us that you're not just looking for a job, but that you genuinely care about what we offer.
Highlight Your Customer Service Skills:We want to know how you’ve gone above and beyond for customers in the past. Share specific examples of times when you delivered exceptional service or handled tough situations with grace. This will help us see you as a potential brand ambassador!
Be Flexible and Adaptable:Mention your ability to adapt to changing environments and work across different areas of the store. We love team players who can roll with the punches, so share any experiences where you've had to be flexible in your previous roles.
Apply Through Our Website:Make sure to submit your application through our website! It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re serious about joining our team at M&S!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Resilience
Prepare examples of how you've thrived in high-pressure situations. M&S values resilience, so share stories that highlight your ability to stay calm and focused when things get busy, especially during peak hours.
✨Show Your Team Spirit
Think of instances where you've worked well in a team. M&S is all about collaboration, so be ready to discuss how you support your colleagues and contribute to a positive work environment.
✨Embrace Flexibility
Be prepared to talk about your adaptability. Retail can be unpredictable, so share experiences where you've successfully adjusted to changing demands or taken on different roles within a team.
