At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Gain valuable experience, develop customer service skills, and work in a dynamic environment.
- Other info: Flexible shifts and opportunities for growth in a fast-paced setting.
- Why this job: Be at the forefront of retail, making a real impact on customer satisfaction every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern: Tuesday 05:00 - 09:00, Friday 05:00 - 09:00, Saturday 05:00 - 09:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Didsbury SF in Manchester employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Didsbury, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development. With early morning shifts, you'll enjoy a unique work-life balance while contributing to an environment that prioritises exceptional customer service and embraces innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Didsbury SF in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready to showcase your flexibility! Since the role requires adapting to different areas of the store, prepare to discuss how you've handled changing demands in previous jobs. This will show you're up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S. So, don’t wait – take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Didsbury SF in Manchester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Be Specific About Your Skills:Make sure to highlight any relevant experience or skills that align with the role. Whether it’s working in a fast-paced environment or using digital tools, we want to know how you can contribute to our team and help us meet customer demands.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the Customer Assistant role. Avoid fluff and focus on what makes you stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about making customers feel valued and appreciated.
✨Demonstrate Flexibility and Team Spirit
Be ready to talk about your ability to adapt to changing situations and work well within a team. Share experiences where you’ve collaborated with others to achieve a common goal, especially in high-pressure environments.
✨Embrace Digital Tools
Since being digitally confident is essential for this role, mention any experience you have with digital tools or technology. If you’ve used similar systems before, highlight that to show you can enhance the customer experience effectively.
