At a Glance
- Tasks: Lead the store opening, ensuring a smooth operation and excellent customer service.
- Company: Join a dynamic team at M&S, known for its inclusive culture.
- Benefits: Full-time role with flexible shifts and opportunities for growth.
- Other info: Fast-paced environment with plenty of opportunities to shine and develop.
- Why this job: Be part of an exciting new store launch and make a real impact.
- Qualifications: Must be 18 or older; leadership skills and a passion for teamwork are essential.
The predicted salary is between 25000 - 30000 £ per year.
Work Pattern: This is a full-time role across 5 days per week including weekends. Candidates should be fully flexible and available to work a mixture of early shifts, core shifts and late shifts where required.
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Responsibilities:
- Lead the fill operation, delivering a sales floor that is ready to trade.
- Take operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation.
- Coach colleagues on One Best Way and drive productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Shift Lead - Food - Ludlow employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an excellent employer, offering a dynamic work environment where every team member plays a vital role in our success. Our Ludlow store fosters a supportive culture that encourages personal growth and development, with opportunities for advancement as you lead your team to deliver exceptional customer service. With flexible working patterns and a commitment to inclusivity, we ensure that our colleagues feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Shift Lead - Food - Ludlow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the interview.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance can set a positive tone right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you on their radar and reinforces your interest in joining the team.
We think you need these skills to ace New Store Opening - Shift Lead - Food - Ludlow
Some tips for your application 🫡
Show Your Flexibility:Since this role requires a mix of early, core, and late shifts, make sure to highlight your availability in your application. We want to see that you're ready to adapt and work across different times!
Emphasise Team Spirit:This position is all about leading a team and creating a great atmosphere. Share examples of how you've worked well with others or led a team in the past. We love seeing that collaborative spirit!
Highlight Customer Service Skills:Customer service is key in this role, so don’t forget to mention any relevant experience you have. We’re looking for candidates who can model great service and keep our customers happy!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. So, take the plunge and hit that apply button!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Shift Lead in a new store opening. Familiarise yourself with the key tasks like coordinating resources, leading the fill operation, and ensuring a great customer experience. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Flexibility
Since this role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight any previous experiences where you've adapted to changing schedules or worked in fast-paced environments. This will demonstrate that you're ready to take on the challenges of the job.
✨Emphasise Teamwork and Leadership Skills
As a Shift Lead, you'll need to coordinate a team and create a positive atmosphere. Share examples from your past where you've successfully led a team or contributed to a collaborative environment. This will showcase your ability to motivate others and maintain high performance.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the store's opening plans or team dynamics. This shows that you're engaged and serious about the position. Plus, it gives you a chance to assess if the company culture aligns with your values.
