At a Glance
- Tasks: Lead a dynamic team on the shop floor, inspiring excellence in service and standards.
- Company: Join M&S, a forward-thinking retailer committed to reshaping customer experiences.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for personal growth.
- Other info: Embrace a vibrant culture where your leadership can shine and grow.
- Why this job: Be a key player in delivering standout service and making a real impact.
- Qualifications: Experience in leading teams in fast-paced retail environments is essential.
The predicted salary is between 12 - 15 € per hour.
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:
- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What we’re looking for:
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
Team Manager - Food (Part Time) - Fulham in London employer: Marks & Spencer Plc
M&S is an exceptional employer that prioritises a vibrant work culture where team members are empowered to lead and inspire. As a Team Manager in Food at our Fulham location, you will benefit from a supportive environment that fosters personal growth and development, alongside competitive pay and flexible working hours. Join us to be part of a dynamic team that values your contributions and encourages you to thrive in a fast-paced retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Food (Part Time) - Fulham in London
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. This will help you understand their values and how you can align your leadership style with their expectations.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team, think of examples where you've inspired others or handled tough conversations. Be ready to share these stories during your interview to show you're the confident leader they need.
✨Tip Number 3
Show off your commercial awareness! Brush up on the latest trends in retail and be prepared to discuss how you can use data to drive results. This will demonstrate that you’re not just a people person, but also a savvy business leader.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to take on the challenge head-on.
We think you need these skills to ace Team Manager - Food (Part Time) - Fulham in London
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share examples of how you've inspired and motivated your team in fast-paced environments, just like we do at M&S.
Be Data-Driven:We love a candidate who can back up their decisions with data! Highlight any experience you have using insights to drive commercial results. It shows you’re not just a people person, but also a savvy business leader.
Emphasise Your People Skills:This role is all about people, so make sure to showcase your ability to coach and develop others. Talk about how you’ve had those tough conversations with empathy and clarity – it’s a big part of what we value at M&S.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join the M&S family!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Before the interview, dive deep into M&S's values and recent initiatives. Understand their approach to customer service and how they reshape stores for the next generation. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Highlight your ability to inspire and motivate others, especially during challenging times. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Commercial Awareness
Prepare to discuss how you’ve used data and insights to drive results in previous roles. Think of instances where your decisions positively impacted sales or customer satisfaction, and be ready to explain your thought process.
✨Practice Difficult Conversations
Since the role requires having constructive conversations, think of examples where you’ve had to manage performance or resolve conflicts. Show that you can handle these situations with empathy and clarity, which is crucial for a people-first leader.
