Marks & Spencer Plc is seeking a Staff Software Engineer focused on backend development for Customer Support. You will provide technical leadership for CCaaS platforms, solve complex problems, and shape architecture while contributing hands-on Java code and guiding frontend directions with React/Next.js.
You’ll collaborate across Engineering, Product, Data and Security to deliver reliable, scalable customer experiences and self-service capabilities.
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Staff Software Engineer - CCaaS Backend Lead in London employer: Marks & Spencer Plc
Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.