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- Tasks: Lead a team to enhance customer service and manage store operations.
- Company: A leading retail company focused on inclusivity and diversity.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong leadership skills and a passion for team performance.
- Other info: Be part of a diverse team dedicated to improving the retail experience.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company is seeking a Shift Lead to manage the fill operations and enhance customer service in the store.
Key responsibilities include:
- Coordinating resources
- Maintaining store presentation
- Leading the team to ensure a great customer experience
The ideal candidate should have strong leadership skills and a commitment to driving team performance.
Join us to be part of an inclusive and diverse team dedicated to improving retail experience.
Shift Lead, Food Retail - Drive Service & Readiness in London employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead, Food Retail - Drive Service & Readiness in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively.
✨Tip Number 3
Show your passion for retail! During interviews, share specific examples of how you've enhanced customer experiences in the past. This will demonstrate your commitment to driving team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Shift Lead, Food Retail - Drive Service & Readiness in London
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our store.
Focus on Customer Experience: Since enhancing customer service is key for us, share specific examples of how you've improved customer experiences in previous roles. This will show us that you're committed to making a difference in our store.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and what sets them apart in the food retail sector. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you can motivate and guide your team to enhance the overall customer experience.
✨Emphasise Team Performance
Highlight your commitment to driving team performance during the interview. Discuss strategies you've used in the past to boost team morale and productivity. This could include training initiatives, setting clear goals, or fostering an inclusive environment that encourages collaboration.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their approach to customer service, how they support their employees' growth, or what challenges the team is currently facing. This shows you're not just interested in the job, but also in contributing positively to their team.
