The Loyalty Operations Manager at Marks & Spencer plc partners with M&S Financial Services, Sparks Loyalty, M&S Bank and other parties to design and deliver loyalty programme strategies across Stores and Contact Centres.
You will translate strategic objectives into actionable plans, lead end-to-end loyalty projects from design to optimisation, and ensure customer journeys are efficient, cost-effective and compliant with regulatory requirements.
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Loyalty Operations Architect in London employer: Marks & Spencer Plc
Join M&S as a Team Support Manager in Bristol Longwell Green Retail Park, where we pride ourselves on fostering a dynamic and inclusive work culture. With opportunities for personal growth and development, you will play a vital role in leading your team to deliver exceptional customer service while enjoying the benefits of a supportive environment that values hard work and dedication. Our commitment to employee well-being and career advancement makes us an excellent employer for those seeking meaningful and rewarding employment.
