Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations in a fast-paced food retail environment and ensure exceptional customer service.
- Company: Join Marks & Spencer, a forward-thinking retailer with a strong sense of purpose.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Why this job: Make a real impact by shaping the future of M&S Food and driving team success.
- Qualifications: Experience in food retail, strong leadership skills, and a proactive attitude.
- Other info: Be part of an inclusive team that values diversity and supports your growth.
The predicted salary is between 36000 - 60000 £ per year.
As a Deputy Store Manager in Food, you’ll help lead one of the most fast-moving, customer focused parts of our business. You’ll drive daily operations across service, availability, safety and standards, making sure our customers can always find what they need and always want to come back. You’ll support the Store Manager to deliver the retail plan and will step up to lead the full operation when required. It’s about energy, organisation, and building teams that care as much about quality and service as you do.
What you’ll do
- Lead daily trading across all Foods areas, ensuring great service, strong availability and exceptional standards.
- Support the Store Manager in delivering sales, profit and operational targets across the store.
- Step up to run the full operation driving clarity, pace and performance.
- Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes.
- Drive operational excellence – from waste reduction and stock integrity to safe, legal trading.
- Use data and insight to make confident, fast decisions that improve availability, sales and customer satisfaction.
- Champion new ways of working to make every process smoother and every shift more efficient.
- Create a culture of teamwork, accountability and pride in what we do.
Who you are
- A proven people leader with experience in food retail or operations.
- Organised, proactive and calm under pressure.
- Confident making on-the-spot decisions that improve results and customer experience.
- Focused on service, safety and standards, always leading by example.
- Skilled at coaching others and driving consistent performance across teams.
- Digitally confident and data-literate, able to use insight to drive better decisions.
- Positive, adaptable and ready to step up when it counts.
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Benefits
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead the pace. Drive the performance. Shape the future of M&S Food. Take Your Marks and apply today.
Designate Deputy Store Manager - Kew & Colliers Wood Areas in London employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Designate Deputy Store Manager - Kew & Colliers Wood Areas in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into M&S's values and mission. This will help you connect your experience with what they stand for, showing that you're not just a fit for the role but also for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to leadership and operational excellence. Think about specific examples from your past that highlight your skills in coaching and decision-making under pressure.
✨Tip Number 3
Show your passion for customer service! Be ready to discuss how you've gone above and beyond to ensure customer satisfaction in previous roles. M&S loves candidates who genuinely care about their customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your appreciation for the opportunity. It’s a simple way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Designate Deputy Store Manager - Kew & Colliers Wood Areas in London
Some tips for your application 🫡
Show Your Passion for Food Retail: When you're writing your application, let your love for food retail shine through! Share specific experiences that highlight your enthusiasm for delivering great service and maintaining high standards. We want to see how you connect with our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. Highlight your key achievements and skills that align with the Deputy Store Manager role – we appreciate clarity!
Use Data to Your Advantage: Since we're all about making confident decisions based on data, include examples of how you've used insights to improve operations or customer satisfaction in your previous roles. Show us you're digitally savvy and data-literate!
Apply Early!: With high interest in this role, it's best to get your application in as soon as possible. Don’t wait until the last minute – we’d love to see your application on our website sooner rather than later!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company’s values and the specifics of the Deputy Store Manager role. Brush up on food retail trends and think about how you can contribute to their goals, especially around customer service and operational excellence.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams and driving performance. Prepare examples that highlight your ability to coach others, make quick decisions, and maintain high standards under pressure. This is your chance to shine as a proven people leader!
✨Data-Driven Decision Making
Since the role requires using data to improve operations, come prepared with examples of how you’ve used data insights in past roles. Think about specific situations where your decisions led to better availability or customer satisfaction.
✨Emphasise Teamwork and Culture
Marks & Spencer values teamwork and accountability, so be sure to express your commitment to creating a positive work environment. Share stories that demonstrate how you’ve fostered a culture of pride and collaboration in previous positions.
