Customer Assistant - In-Store Bakery - Clapham Junction in London

Customer Assistant - In-Store Bakery - Clapham Junction in London

London Full-Time 20000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist customers in our busy In-Store Bakery, ensuring fresh produce and five-star service.
  • Company: Join the iconic M&S team known for quality and customer care.
  • Benefits: Flexible work patterns, competitive pay, and a vibrant team environment.
  • Other info: Must be 18 or over due to health and safety regulations.
  • Why this job: Be part of a fast-paced team where your efforts make a daily impact.
  • Qualifications: Passion for food and ability to work under pressure.

The predicted salary is between 20000 - 25000 £ per year.

We have various work patterns available, including weekend working within our In-Store Bakery. Please note that a full work pattern will be discussed at interview.

This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We're seeking passionate individuals with a love for food that strive for perfection every day.

You’ll be a hands‑on, sleeves‑up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five‑star service to our customers.

At M&S, our customers don't wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety.

You’ll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours.

Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high‑quality output. Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.

This is a tough, fast‑paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.

Customer Assistant - In-Store Bakery - Clapham Junction in London employer: Marks & Spencer Plc

At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Clapham Junction Bakery. Our team members enjoy flexible work patterns, opportunities for personal growth, and a culture that celebrates passion for food and customer service. Join us to be part of a supportive team where your contributions are valued, and you can see the direct impact of your hard work every day.

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Contact Details:

Marks & Spencer Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Assistant - In-Store Bakery - Clapham Junction in London

Tip Number 1

Get to know the company! Before your interview, do a bit of research on M&S and their bakery section. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of it.

Tip Number 2

Practice your customer service skills! Since you'll be working directly with customers, think about how you can provide that five-star service. Role-play common scenarios with friends or family to get comfortable with handling different situations.

Tip Number 3

Show off your passion for food! During the interview, share your love for baking or any experiences you've had in food-related roles. This will demonstrate that you’re not just looking for any job, but that you’re excited about this specific role in the bakery.

Tip Number 4

Be ready to talk teamwork! Since being a team player is crucial, think of examples from your past where you worked well with others. Highlight how you contributed to a positive team environment and how you can bring that energy to M&S.

We think you need these skills to ace Customer Assistant - In-Store Bakery - Clapham Junction in London

Attention to Detail
Customer Service Skills
Teamwork
Flexibility
Efficiency
Food Safety Knowledge
Time Management

Some tips for your application 🫡

Show Your Passion for Food:When writing your application, let your love for food shine through! Share any experiences or stories that highlight your enthusiasm for fresh produce and baking. We want to see that you’re as excited about this role as we are!

Highlight Teamwork Skills:Since being a team player is crucial in this role, make sure to mention any past experiences where you worked closely with others. Whether it was in a previous job or a group project, show us how you can contribute to our fast-paced environment.

Emphasise Flexibility and Adaptability:Flexibility is key in our bakery section, so don’t forget to mention how you can adapt to different roles and shifts. Share examples of times when you’ve had to think on your feet or adjust quickly to changing circumstances.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your skills and passion right from the start. So, take your marks and get that application in!

How to prepare for a job interview at Marks & Spencer Plc

Know Your Bakery Basics

Brush up on your knowledge of bakery products and processes. Familiarise yourself with different types of bread, pastries, and cakes, as well as the importance of freshness and quality. This will show your passion for food and help you stand out during the interview.

Showcase Your Team Spirit

Prepare examples of how you've worked effectively in a team before. Since being a team player is crucial for this role, think of situations where you collaborated with others to achieve a common goal, especially in fast-paced environments.

Demonstrate Flexibility

Be ready to discuss how you can adapt to changing situations and work across different roles. Share experiences where you’ve had to be flexible, whether it was adjusting to new tasks or managing unexpected challenges during busy times.

Emphasise Your Customer Service Skills

Think about times when you provided excellent customer service. Highlight your ability to manage demand and keep customers happy, especially during peak hours. This will show that you understand the importance of delivering five-star service in a busy bakery setting.