At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern:
- Week 1: Sunday 10:00-14:00
- Monday 10:00-14:00
- Thursday 10:00-14:00
- Friday 10:00-14:00
Week 2:
- Tuesday 10:00-14:00
- Thursday 10:00-14:00
- Friday 10:00-14:00
- Saturday 10:00-14:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Livingston Almondvale employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and innovation. Our Customer Assistants in Livingston Almondvale enjoy flexible working hours, opportunities for personal growth, and the chance to be part of a dynamic team that is passionate about delivering outstanding customer service in the Fashion, Home & Beauty sector. Join us to not only advance your career but also to be part of a brand that champions style and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Livingston Almondvale
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations with grace. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other digital devices used in-store. Being comfortable with tech will set you apart as a candidate who’s ready to enhance the customer experience.
✨Tip Number 4
Be flexible and ready to adapt! Retail is all about teamwork and quick thinking. During your interview, share examples of how you've successfully navigated fast-paced environments and supported your colleagues.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Livingston Almondvale
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for fashion and customer service shine through. We want to see that you're not just looking for any job, but that you're excited about being a part of the M&S team!
Be Specific:Use examples from your past experiences to highlight your skills. Whether it’s a time you helped a customer find the perfect outfit or how you handled a busy day, we want to know how you can bring your unique flair to our store.
Keep It Professional Yet Friendly:While we love a casual vibe, remember to keep your application professional. Use a friendly tone that reflects your personality, but make sure to proofread for any typos or errors – we’re all about attention to detail!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to get your details and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a big plus in our digital world!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Think of examples where you've worked well in a team. Highlight how you support others and contribute to a positive environment. M&S values teamwork, so demonstrating this quality will resonate well with interviewers.
✨Embrace Flexibility
Retail is fast-paced, and being adaptable is key. Prepare to discuss times when you've had to adjust quickly to changing circumstances. This will show that you're ready to tackle challenges head-on and thrive in a dynamic setting.
