At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern:
- Sunday 06:00-09:00
- Monday 05:00-09:00
- Friday 05:00-09:00
- Saturday 05:00-09:00
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Edge Lane Liverpool Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Edge Lane Liverpool means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside a vibrant work culture that values teamwork and resilience. Enjoy competitive pay, including an unsocial hours premium, and the chance to make a real impact by delivering exceptional service to our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Edge Lane Liverpool Simply Food
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their products and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tough customer or recommend a product. Being ready with examples will help you shine during the interview.
✨Tip Number 3
Show your flexibility! Be prepared to discuss how you can adapt to different roles in the store. Highlight any past experiences where you’ve had to think on your feet or juggle multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S.
We think you need these skills to ace Customer Assistant - Food - Edge Lane Liverpool Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love food and what makes M&S products special to you. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for down-to-earth individuals who can deliver five-star service, so share examples of how you've gone above and beyond for customers.
Be Flexible and Adaptable:Since the role requires flexibility, emphasise your ability to adapt to changing situations. Let us know how you handle high-pressure environments and keep a positive attitude when things get busy.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. Whether it was during a busy shift or handling a difficult customer, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of specific instances where you contributed to a team environment. Highlight how you supported colleagues and worked together to achieve goals, as being a team player is crucial in this role.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in previous jobs. Mentioning your comfort with technology, like the Sparks App, will show that you’re ready to enhance the customer experience using digital tools.
