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- Tasks: Deliver exceptional customer service and styling advice in a fast-paced retail environment.
- Company: Join the iconic M&S team, known for its commitment to quality and customer experience.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Fast-paced role with plenty of opportunities to learn and grow.
- Why this job: Be part of a dynamic team that helps customers feel their best every day.
- Qualifications: Passion for fashion, strong communication skills, and a knack for building rapport.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 12:00-16:00, Thursday 16:00-20:00, Friday 16:00-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering a market leading customer experience. This isn’t just a retail job – it’s a role for people who love pace, graft, and playing their part in delivering our transformation.
We’re looking for fashion-forward, confident people who are passionate about helping customers feel their best, whether that’s through 1 to 1 styling in suits, offering a five-star bra fit experience or a tailor‑made beauty routine. You’ll be someone who knows how to build rapport quickly, listens to customer needs, and confidently recommends products both in-store and online.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. You’ll create genuine 1 to 1 connection with customers through fitting appointments and style advice, tapping into your knowledge of the latest trends and tailoring your recommendations to their unique needs.
Efficiency and effectiveness are non‑negotiable. You’ll keep standards sky‑high while balancing speed and accuracy, even when the pressure is on. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to provide a personalised five-star service.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head‑on. If you’re ready to take the lead in delivering exceptional service and bringing the M&S style experience to life, this is your moment. Take Your Marks and apply today.
Customer Assistant - Lingerie Stylist - Brighton in Lewes employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Lingerie Stylist - Brighton in Lewes
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing M&S's website and social media. This will help you understand their values and how you can align your passion for fashion and customer service with what they stand for.
✨Tip Number 2
Practice your styling skills! Think about how you would recommend products to customers based on their needs. You could even role-play with a friend to get comfortable with building rapport and offering tailored advice.
✨Tip Number 3
Be ready to showcase your digital confidence! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to demonstrate your tech-savviness during the interview will show that you're ready to provide that five-star service.
✨Tip Number 4
Don’t forget to highlight your flexibility! Retail is all about adapting to the fast-paced environment. Share examples from your past experiences where you’ve successfully handled busy situations or changed your approach to meet customer needs.
We think you need these skills to ace Customer Assistant - Lingerie Stylist - Brighton in Lewes
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and how you can help customers feel their best.
Be Personable and Engaging: Remember, this role is all about building connections with customers. Use a friendly tone in your application and give examples of how you've successfully engaged with people in the past.
Highlight Your Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. Show us how you can use technology to enhance customer service and make shopping easier for everyone.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to see your application and get you started on this exciting journey with M&S!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion Trends
Brush up on the latest fashion trends and lingerie styles before your interview. Being able to discuss current styles and how they can enhance a customer's experience will show your passion for the role and help you connect with the interviewer.
✨Practice Your Customer Interaction Skills
Since this role is all about delivering exceptional customer service, practice how you would engage with customers. Role-play scenarios where you recommend products or provide styling advice, showcasing your ability to build rapport quickly.
✨Familiarise Yourself with Digital Tools
Get comfortable with digital tools like the Sparks App and in-store devices. Mentioning your familiarity with these tools during the interview will demonstrate your readiness to provide a personalised service and adapt to the fast-paced retail environment.
✨Show Your Flexibility and Graft
Be prepared to discuss examples of how you've adapted to changing situations in previous roles. Highlight your willingness to roll up your sleeves and get stuck in, as this aligns perfectly with the high-demand nature of the job at M&S.