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- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1
- Monday 16:00-20:00
- Tuesday 16:00-20:00
- Friday 13:00-17:00
- Saturday 16:00-20:00
- Tuesday 16:00-20:00
- Thursday 16:00-20:00
- Friday 16:00-20:00
- Saturday 16:00-20:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Brighton in Lewes employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Brighton in Lewes
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you connect with the team and show that you're genuinely interested in being a part of their fashion journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations with grace. Role-playing with a friend can help you feel more confident when it comes to showcasing your skills during the interview.
✨Tip Number 3
Be ready to talk about your flexibility! Retail is all about adapting to change, so come prepared with examples of how you've successfully navigated fast-paced environments in the past. This will show that you’re ready to roll with the punches at M&S.
✨Tip Number 4
Don’t forget to highlight your digital savvy! Familiarise yourself with tools like the Sparks App and be ready to discuss how you can use technology to enhance the customer experience. This will set you apart as a forward-thinking candidate who’s ready for the future of retail.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Brighton in Lewes
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that show you’re not just looking for a job, but you genuinely want to be part of the fashion world at M&S.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer service. We want to see how you've gone above and beyond to help customers in the past. Remember, this role is all about delivering that five-star service!
Be Digital Savvy: Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar tech in previous roles, let us know how it helped enhance the customer experience!
Tailor Your Application: Don’t just send a generic application. Tailor it to the role by using keywords from the job description. Show us that you understand what we’re looking for and how you fit into our team at M&S.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will make you stand out!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Think of examples where you've worked well in a team. Highlight how you support others and contribute to a positive environment. M&S values teamwork, so demonstrating this quality will resonate well with interviewers.
✨Embrace Flexibility
Retail is fast-paced, so be ready to discuss how you handle changing situations. Share experiences where you've adapted quickly to new challenges or demands. This will show that you're the kind of person who thrives under pressure.