At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team support, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 10 - 12 € per hour.
Work Pattern: Tuesday 18:00-22:00, Friday 18:00-22:00, Saturday 18:00-22:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and meet strong customer demand head-on. You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Crown Point Leeds SF employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in the Food section at Crown Point Leeds means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a commitment to employee growth and a vibrant work culture, M&S offers flexible shifts and the chance to thrive in a fast-paced environment, all while being supported by digital tools that enhance your role. This is not just a job; it's an opportunity to be a key player in the UK's fastest growing retailer, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Crown Point Leeds SF
✨Tip Number 1
Get to know the company! Research M&S and their food products so you can chat confidently about them during your interview. Show us that you're not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so be ready to share your experiences with us.
✨Tip Number 3
Be flexible and adaptable! Highlight your ability to work in different areas of the store and how you can switch gears quickly. We love team players who can jump in wherever needed, so let us know how you fit that bill.
✨Tip Number 4
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech we use. Being digitally confident is key, so demonstrate how you can enhance the customer experience with these tools when you chat with us.
We think you need these skills to ace Customer Assistant - Food - Crown Point Leeds SF
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. We’re looking for down-to-earth colleagues who thrive under pressure, so share examples that showcase your resilience and ability to work in a fast-paced environment.
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you tick. Share your story and why you’d be a great fit for our team at M&S.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you’ve contributed to a positive team atmosphere in previous roles. Share specific instances where you supported colleagues or collaborated to achieve a common goal, showcasing your ability to work well with others.
✨Embrace Flexibility and Adaptability
Be prepared to talk about your flexibility in adapting to changing demands. Retail can be unpredictable, so share examples of how you've successfully handled unexpected challenges or shifts in responsibilities. This will demonstrate that you're ready to roll with the punches!
