At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a high-demand setting.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Week 1: Tuesday 13:30 - 21:30
- Friday 13:30 - 21:30
- Saturday 11:45 - 17:00
- Week 2: Sunday 12:45 - 18:00
- Tuesday 13:30 - 21:30
- Wednesday 13:30 - 21:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on. Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on. This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Leeds White Rose employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Leeds White Rose location provides employees with the opportunity to engage in a fast-paced retail environment while receiving comprehensive training and growth opportunities in the fashion, home, and beauty sectors. With a commitment to employee well-being and a focus on delivering outstanding customer service, we ensure that our team members feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Leeds White Rose
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest collections and understand their style ethos. This will help you chat confidently about their products and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle busy situations with a smile. Role-playing with a friend can help you feel more prepared and relaxed during the real deal.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and other in-store devices. Being able to discuss how you'd use these to enhance customer experiences will set you apart from the crowd.
✨Tip Number 4
Be ready to showcase your flexibility! Retail is all about adapting to change, so think of examples from your past where you've successfully navigated challenges. This will highlight your resilience and readiness to jump in wherever needed.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Leeds White Rose
Some tips for your application 🫡
Show Your Passion:Let your love for fashion and customer service shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a part of the M&S team!
Be Specific:When detailing your experience, be specific about how you've delivered excellent customer service or contributed to a team. We appreciate examples that highlight your skills and show us how you can bring value to our store.
Tailor Your Application:Make sure to tailor your application to the role. Use keywords from the job description, like 'flexibility' and 'team player', to demonstrate that you understand what we're looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining the M&S family!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This role is all about providing five-star service!
✨Be Digitally Savvy
Familiarise yourself with digital tools like apps and in-store devices that enhance the shopping experience. Mention any experience you have with technology in retail, as being digitally confident is key for this position.
✨Emphasise Teamwork and Flexibility
Retail can be hectic, so highlight your ability to work well in a team and adapt to changing situations. Share examples of how you've supported colleagues in busy times and how you thrive in fast-paced environments.
