At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service in our Food section.
- Company: M&S, the UK's fastest growing retailer, known for its quality and innovation.
- Benefits: Earn an extra £3.00 per hour for late-night shifts and enjoy flexible hours.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be at the forefront of customer service, making a real impact every day.
- Qualifications: Must be 18 or older; passion for food and teamwork is essential.
The predicted salary is between 12 - 15 € per hour.
Work Pattern: This is a 12 hour vacancy with a late night finish including weekends. Please note that a full work pattern will be discussed at interview.
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older. Additional £3.00 per hour (for any hours worked between 22:00 and 06:00).
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Food (Late Nights) - Largs employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Largs, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer competitive pay, including an additional £3.00 per hour for late-night shifts, and a vibrant work culture that values resilience, teamwork, and exceptional customer service. With opportunities for personal growth and development, you'll thrive in a supportive environment that encourages you to embrace challenges and make a real impact on our customers' shopping experience.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Food (Late Nights) - Largs
✨Tip Number 1
Get to know the company inside out! Research M&S, their values, and their food products. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or recommend products. Role-playing with a friend can help you feel more confident and prepared for those high-pressure moments in the store.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different roles within the store. Share examples from past experiences where you’ve successfully juggled multiple tasks or stepped up when things got busy.
✨Tip Number 4
Don’t forget to highlight your digital skills! Familiarise yourself with M&S’s digital tools like Sparks. Being able to demonstrate your comfort with technology will show that you’re ready to enhance the customer experience and keep up with the fast-paced environment.
We think you need these skills to ace New Store Opening - Customer Assistant - Food (Late Nights) - Largs
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love M&S Food! Share any experiences or knowledge you have about our products. This will help us see your enthusiasm and how you can connect with our customers.
Highlight Your Customer Service Skills:We want to know how you’ve gone above and beyond for customers in the past. Use specific examples in your application to show us that you thrive under pressure and can deliver five-star service, especially during busy times.
Be Flexible and Adaptable:Mention your ability to adapt to different roles and tasks within the store. We’re looking for team players who can handle the dynamic nature of retail, so share any experiences where you’ve had to switch gears quickly.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you into the process. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about your favourite items or new products will show your passion and knowledge, which is exactly what they’re looking for.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s dealing with a busy shift or managing customer demands, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work environment.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used any retail apps or tools before. Mentioning your comfort with technology will highlight your readiness to utilise M&S's digital tools to enhance customer experience.
