At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, including an unsocial hours premium, and opportunities for growth.
- Other info: Dynamic role with flexible shifts and a supportive team environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18, with a passion for food and excellent communication skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Sunday 06:00-10:00
- Monday 04:30-08:30
- Friday 04:30-08:30
- Saturday 04:30-08:30
Under 18 disclaimer: This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Havant in Langstone employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Havant, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and a supportive work culture that encourages personal growth and development. With opportunities to engage with innovative digital tools and a commitment to teamwork, M&S is the perfect place for those looking to make a meaningful impact while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Havant in Langstone
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or recommend a product. Being able to demonstrate your five-star service mindset will set you apart from the crowd.
✨Tip Number 3
Show your flexibility! Be ready to discuss how you can adapt to different roles in the store. Highlight any past experiences where you’ve thrived in a fast-paced environment – it’ll show you’re the perfect fit for M&S.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Assistant - Food - Havant in Langstone
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences you've had that show your enthusiasm for great customer service and food knowledge.
Highlight Your Team Spirit:We’re all about teamwork here at M&S. Make sure to mention any past experiences where you’ve worked well with others, especially in busy environments. We want to see how you can contribute to our positive vibe!
Be Flexible and Ready to Adapt:Flexibility is key in retail, so don’t forget to mention your ability to adapt to changing situations. Share examples of how you’ve handled unexpected challenges or busy periods in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. This role demands a lot during busy hours, so demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Teamwork
Think of instances where you've worked well in a team. M&S values a positive environment, so sharing how you support colleagues and contribute to a high-energy atmosphere will resonate well with them.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in previous jobs. Mentioning your comfort with technology, like the Sparks App, will show that you're ready to enhance the customer experience effectively.
