At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in the Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible shifts, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for those who thrive under pressure.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience, and a team player attitude.
The predicted salary is between 11 - 12 € per hour.
Work Pattern: Monday 06:00 - 14:00, Thursday 12:00 - 16:00, Friday 12:00 - 16:00, Saturday 12:00 - 16:00.
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Kingston in Kingston upon Thames employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Kingston means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, you will have access to training and development opportunities that empower you to excel in a fast-paced environment. Our supportive work culture fosters collaboration and resilience, ensuring that every team member feels valued and motivated to deliver exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Kingston in Kingston upon Thames
✨Tip Number 1
Get to know M&S and their food products inside out! When you walk into that interview, show off your passion for their offerings. It’s all about demonstrating that you’re not just another candidate, but someone who genuinely cares about the brand and its customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want you to be ready to showcase how you can deliver that five-star service even when the pressure is on.
✨Tip Number 3
Be prepared to talk about teamwork! M&S values a positive environment, so share examples of how you’ve worked well with others in the past. Show us that you can contribute to that high-energy atmosphere they’re looking for.
✨Tip Number 4
Don’t forget to highlight your digital skills! Familiarise yourself with tools like the Sparks App and any other tech used in retail. Being digitally confident will set you apart and show that you’re ready to enhance the customer experience right from the get-go.
We think you need these skills to ace Customer Assistant - Food - Kingston in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch service and have a real interest in our products.
Be Specific About Your Skills:Highlight any relevant experience or skills that make you a great fit for the role. Whether it’s your ability to thrive under pressure or your digital confidence with tools like the Sparks App, we want to know how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'team player' and 'flexibility', to show us that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the M&S family. Plus, it’s super easy!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items and their unique features will show your passion and knowledge, which is exactly what they’re looking for.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will help you showcase your ability to thrive under pressure and deliver five-star service.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you’ve worked effectively in a team before. Share specific instances where you supported colleagues or contributed to a positive work environment, as this will highlight your ability to fit into their high-energy culture.
✨Be Ready for Flexibility Questions
Since the role requires adaptability, think about how you can demonstrate your flexibility. Prepare to discuss your availability and willingness to work across different areas of the store, as well as how you handle changing demands in a fast-paced environment.
