At a Glance
- Tasks: Deliver five-star service and assist customers in a fast-paced retail environment.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same, perfect for adaptable team players.
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for customer service and ability to thrive under pressure.
The predicted salary is between 10 - 12 € per hour.
Working Pattern: Thursday 8:00 - 12:00, Friday 15:00 - 19:00, Saturday 15:00 - 19:00.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down‑to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service, you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill, and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Kingston in Kingston upon Thames employer: Marks & Spencer Plc
At M&S, we pride ourselves on being a dynamic and supportive employer, offering our Customer Assistants in Kingston not just a job, but a rewarding career path in the fast-paced retail environment. With a strong focus on employee development, we provide extensive training and growth opportunities, ensuring that our team members feel valued and empowered to excel. Our vibrant work culture fosters collaboration and flexibility, making every day an exciting challenge as you engage with customers and contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Kingston in Kingston upon Thames
✨Tip Number 1
Get to know the company! Research M&S and their values, especially around customer service and product knowledge. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering five-star service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with M&S's digital tools like Sparks. Being able to discuss how you can use technology to enhance the customer experience will definitely give you an edge.
✨Tip Number 4
Flexibility is key! Be prepared to talk about how you can adapt to different roles within the store. Share examples of times when you've successfully handled changing demands or worked in a fast-paced environment.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Kingston in Kingston upon Thames
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about working in the fashion, home, and beauty sectors at M&S. Share any relevant experiences or interests that highlight your passion for our products.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We’re looking for down-to-earth colleagues who thrive under pressure, so give examples of how you've handled busy situations in the past.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. Show us who you are and why you’d be a great fit for our team. Remember, we’re looking for resilient and committed brand ambassadors!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. Let’s get started on this journey together!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, make sure you’re familiar with M&S Food products. Research their latest offerings and be ready to discuss your favourites. This shows your passion for the brand and helps you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This will demonstrate your commitment to providing five-star service.
✨Embrace the Pressure
Since this role thrives in a high-pressure environment, be ready to discuss how you handle stress. Share specific instances where you maintained focus and efficiency during busy periods, highlighting your resilience and ability to stay sharp under pressure.
✨Be a Team Player
M&S values teamwork, so come prepared to talk about your experiences working in a team. Share how you’ve supported colleagues and contributed to a positive work environment. This will show that you’re not just about individual success but also about lifting the team as a whole.
