At a Glance
- Tasks: Assist customers and ensure a seamless shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a dynamic environment.
- Other info: Embrace a fast-paced role with no two shifts the same – perfect for adaptable team players.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Passion for food, resilience under pressure, and digital confidence are key.
The predicted salary is between 10 - 12 € per hour.
Work Pattern:
- Week 1: Sunday 15:30 - 19:30, Tuesday 14:00 - 21:30, Wednesday 16:00 - 21:30
- Week 2: Sunday 15:30 - 19:30, Monday 16:00 - 21:30, Tuesday 14:00 - 21:30
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge. This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Irvine Simply Food employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Irvine Simply Food means becoming part of a dynamic team at the forefront of the UK's fastest growing retailer. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring you can thrive in a fast-paced environment while delivering exceptional customer service. Our supportive work culture fosters teamwork and flexibility, making it an exciting place to build your career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Irvine Simply Food
✨Tip Number 1
Get to know the M&S Food products inside out! When you walk into that interview, show off your passion and knowledge. It’ll impress the hiring team and prove you’re ready to be a brand ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle busy periods or tricky customers. Being able to showcase your ability to thrive under pressure will set you apart.
✨Tip Number 3
Be flexible and adaptable in your approach. Highlight your willingness to work across different areas of the store and tackle any challenge that comes your way. This shows you’re ready for the dynamic retail environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to take on the challenge.
We think you need these skills to ace Customer Assistant - Food - Irvine Simply Food
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re looking for those who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Flexible and Adaptable:Since no two shifts will look the same, it’s important to show us that you can adapt to changing demands. Talk about times when you’ve had to think on your feet or handle unexpected situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, brush up on your knowledge of M&S Food products. Familiarise yourself with their bestsellers and any new items. This will not only show your passion for the brand but also help you confidently recommend products during the interview.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to meet customer needs, especially in high-pressure situations. This will highlight your ability to thrive in a busy retail environment.
✨Show Your Team Spirit
M&S values teamwork, so be ready to discuss how you've worked effectively with others in previous roles. Share specific instances where you supported colleagues or contributed to a positive work atmosphere, as this aligns with their high-energy environment.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, make sure you’re familiar with common retail technology. If you have experience using apps or in-store devices, mention it. Showing that you can quickly adapt to digital tools will set you apart from other candidates.
