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- Tasks: Create stunning visual displays and enhance customer experiences in a fast-paced retail environment.
- Company: Join M&S, a leading retailer committed to innovation and inclusivity.
- Benefits: Flexible working hours, training opportunities, and a supportive team culture.
- Why this job: Be the creative force behind our store's style and make a real impact on customer satisfaction.
- Qualifications: A passion for fashion, strong communication skills, and a knack for teamwork.
- Other info: Exciting career growth opportunities in a dynamic and inclusive workplace.
The predicted salary is between 11 - 16 £ per hour.
Work Pattern:
- Week 1: Mon - 07:00-11:00
- Tue - 07:00-11:00
- Wed - 07:00-11:00
- Fri - 07:00-11:00
- Sat - 07:00-11:00
- Week 2: Mon - 07:00-11:00
- Tue - 07:00-11:00
- Wed - 07:00-11:00
- Thurs - 07:00-11:00
- Fri - 07:00-11:00
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell. You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality. Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure. Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly. Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose: To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities:
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities:
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone’s Welcome: M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Stylist - Inverness employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Stylist - Inverness
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Customer Assistant - Stylist, especially your customer service experience and ability to work under pressure.
✨Tip Number 3
Show off your creativity! Bring examples of your previous work or ideas for visual merchandising to the interview. This will demonstrate your passion for fashion and your ability to deliver high-impact displays that sell.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.
We think you need these skills to ace Customer Assistant - Stylist - Inverness
Some tips for your application 🫡
Show Your Style: When you're writing your application, let your personality shine through! We want to see your passion for fashion and how you can bring that flair to the role. Use examples from your past experiences to show us how you've created eye-catching displays or engaged with customers.
Be Customer-Focused: Remember, it's all about the customer! Highlight any experience you have in delivering exceptional service. Share stories where you went above and beyond to meet customer needs, as this will resonate with us at M&S.
Keep It Neat and Tidy: Just like our store, your application should be clean and well-organised. Make sure to proofread for any typos or errors. A polished application shows attention to detail, which is key in a retail environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Before the interview, brush up on current fashion trends and M&S's latest collections. Being able to discuss specific products or styles will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to meet a customer's needs, as this is crucial for the Customer Assistant role.
✨Demonstrate Flexibility and Teamwork
Retail can be unpredictable, so be ready to discuss how you've adapted to changing situations in previous jobs. Highlight experiences where you worked well in a team to achieve a common goal, as collaboration is key at M&S.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. Ask about the team dynamics or how M&S plans to innovate in the retail space. This shows you're engaged and eager to contribute.
