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For Companies At a Glance
- Tasks: Lead daily operations in a fast-paced hospitality environment and inspire your team.
- Company: Join a leading brand known for exceptional customer service and quality.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Dynamic work culture with a focus on teamwork and excellence.
Overview
Hospitality Deputy Store Manager – Marble Arch
As a Deputy Store Manager in Hospitality, you’ll help lead one of the most fast-paced, customer-focused areas of our business. You’ll oversee daily operations across our cafés and hospitality spaces, ensuring exceptional service, great availability, and outstanding standards that keep our customers coming back.
You’ll support the Store Manager in delivering the hospitality plan and will step up to lead the full operation when required. It’s a role that’s all about energy, organisation, and inspiring teams to deliver memorable experiences for every guest.
What you’ll do
- Lead daily hospitality operations, ensuring great service, product availability, and exceptional presentation.
- Support the Store Manager in delivering sales, profit, and operational targets across all hospitality areas.
- Step up to run the full hospitality operation, driving clarity, pace, and performance.
- Coach and develop Team Managers and colleagues to deliver five-star service and efficient processes.
- Drive operational excellence across food safety, quality, and compliance.
- Use data and insight to make confident decisions that enhance the customer experience and drive sales.
- Champion new ways of working to make every service smoother and every shift more efficient.
- Build a culture of teamwork, accountability, and pride in delivering quality hospitality.
Who you are
- A proven people leader with experience in hospitality, cafés, or food service.
- Organised, proactive, and calm under pressure.
- Confident making on-the-spot decisions that improve service and results.
- Passionate about customer experience, safety, and high standards.
- Skilled at coaching others and inspiring great performance across teams.
- Digitally confident and able to use data to drive better decisions.
- Positive, adaptable, and ready to step up when it counts.
Lead the pace. Drive the performance. Shape the future of M&S Hospitality.
Take Your Marks and apply today.
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Hospitality Deputy Store Manager - Marble Arch - Part Time employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Deputy Store Manager - Marble Arch - Part Time
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they value. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and genuine, so don’t just memorise answers. Think about how your experiences relate to the role of Deputy Store Manager.
✨Tip Number 3
Show off your leadership skills during the interview. Share examples of how you've inspired teams or improved service in previous roles. This is your chance to shine and demonstrate that you can drive performance in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! It shows your interest in the role and helps you figure out if the company is right for you. Ask about their approach to customer experience or how they support team development.
We think you need these skills to ace Hospitality Deputy Store Manager - Marble Arch - Part Time
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for delivering exceptional customer service and creating memorable experiences.
Be Organised and Clear: Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear and concise. This reflects the organisational skills we value in a Deputy Store Manager.
Highlight Your Leadership Skills: We want to see how you’ve led teams in the past. Include examples of how you've coached others or stepped up in challenging situations. This will show us you're ready to inspire and motivate our team at Marble Arch.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of the hospitality industry, especially in cafés and food service. Be ready to discuss trends, customer service excellence, and how you can contribute to creating memorable experiences for guests.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you coached others or stepped up during busy periods. This role is all about inspiring teams, so highlight your ability to motivate and develop others.
✨Be Data-Savvy
Since the job involves using data to make decisions, come prepared with examples of how you've used data insights in previous roles. Whether it’s improving service or driving sales, showing that you can leverage data will set you apart.
✨Demonstrate Your Problem-Solving Skills
Expect situational questions where you’ll need to think on your feet. Practice responding to scenarios that require quick decision-making and operational excellence. Show them you can stay calm under pressure and lead effectively when it counts.
