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- Tasks: Lead a transformative tech programme, driving change and governance across M&S.
- Company: M&S is a leading retailer committed to innovation and customer satisfaction.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Join a dynamic team focused on impactful technology transformation and collaboration.
- Qualifications: Proven leadership in tech transformation with strong communication skills required.
- Other info: Flexible working with a focus on teamwork and personal development.
The predicted salary is between 43200 - 72000 £ per year.
Pivotal leadership role responsible for driving Digital & Technology’s multi-year transformation impacting the whole of M&S. The role will lead critical capabilities spanning portfolio governance, strategic workforce management, transformation and organisational change.
To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.
What you'll do:
- You’ll lead our multi-year D&T transformation programme (Evolution) and drive portfolio performance through establishing and developing strong capabilities spanning Strategic Portfolio Management Office, Change and Adoption chapter and Strategic Workforce Management.
- Own, develop and implement the multi-year D&T transformation programme (known as Evolution) and associated roadmap; define, lead and implement a transformation roadmap to underpin our strategic goals (financial, non-financial, customer / colleague) in partnership with the D&T senior leadership.
- Govern and supervise the impact of the £1bn investment in technology for M&S over the next 3 years to drive strategic change and underpin over M&S goals.
- Responsible for overall governance and performance of our transformation and change activities, with effective measurement in place for our significant financial investment and return (financials and non-financial).
- Design and build a new Strategic Workforce Management capability to efficiently lead, govern and future proof the capabilities required to underpin the strategic outcomes for M&S across our c.3k technologists (internal and external partner).
- Drive strategies for re-skilling, upskilling and capacity planning (including property planning).
- Own the Strategic Portfolio Management Office to coordinate the performance of our change and strategic projects, ensuring alignment with M&S business objectives.
- Establish robust coordinated planning, dependency management and set the standards for delivery governance.
Who you are:
- Inspiring leader who is passionate about creating, leading and delivering technology enabled business transformation.
- Exceptional communication and presentation skills with the ability to influence, manage and secure buy in from stakeholders up to and including Board / ExCo and across partners.
- Expertise in technology transformation, value creation / realisation, change management and portfolio governance.
- Track record of leading large scale, sophisticated technology transformation programmes impacting cross-functional teams spanning multiple business units, partner levels and geographies.
- Solid understanding of SPMO / PPM methodologies, tools and standard process.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Head of Tech Transformation & PMO employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Tech Transformation & PMO
✨Tip Number 1
Familiarise yourself with M&S's current technology landscape and transformation goals. Understanding their strategic objectives will help you articulate how your experience aligns with their vision during discussions.
✨Tip Number 2
Network with current or former employees of M&S, especially those in leadership roles. This can provide you with insider insights into the company culture and expectations for the Head of Tech Transformation & PMO role.
✨Tip Number 3
Prepare to discuss specific examples of your past successes in leading technology transformations. Highlight your ability to manage large-scale projects and influence stakeholders, as these are crucial for this role.
✨Tip Number 4
Stay updated on industry trends related to technology transformation and portfolio governance. Being knowledgeable about the latest developments will demonstrate your commitment and expertise during interviews.
We think you need these skills to ace Head of Tech Transformation & PMO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technology transformation and leadership roles. Use specific examples that demonstrate your ability to drive change and manage large-scale projects, as these are key aspects of the Head of Tech Transformation & PMO role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology-enabled business transformation. Clearly outline how your skills and experiences align with the responsibilities of the role, particularly in areas like strategic portfolio management and change governance.
Showcase Communication Skills: Given the importance of communication in this role, ensure your application reflects your exceptional communication and presentation skills. You might include examples of how you've influenced stakeholders or led cross-functional teams in previous positions.
Highlight Relevant Achievements: Include quantifiable achievements related to technology transformation and governance in your application. For instance, mention any successful projects you've led that resulted in significant financial or operational improvements, as this will resonate well with the hiring team.
How to prepare for a job interview at Marks & Spencer Plc
✨Showcase Your Leadership Skills
As a Head of Tech Transformation & PMO, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of past leadership experiences where you successfully drove change and transformation, particularly in technology.
✨Understand the Business Goals
Familiarise yourself with M&S's strategic goals and how the D&T transformation programme aligns with them. Be ready to discuss how your vision for the transformation can support these objectives and drive value creation.
✨Prepare for Stakeholder Engagement
Given the role's emphasis on influencing stakeholders, practice articulating your ideas clearly and persuasively. Think about how you would engage with different levels of the organisation, including Board members, to secure buy-in for your initiatives.
✨Demonstrate Change Management Expertise
Highlight your experience with change management methodologies and tools. Be prepared to discuss specific projects where you've successfully implemented change, focusing on the outcomes and lessons learned.
