Head of Tech Transformation & Change

Head of Tech Transformation & Change

Full-Time No working from home possible
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We’re looking for a strategic technology transformation leader to shape and deliver the Digital & Technology transformation agenda at M&S. Reporting to the Chief Technology Operations Officer, you’ll lead large-scale change across our technology landscape, operating model and ways of working, helping teams adopt new approaches and maximise value from technology investments.
Benefits
After completing your probationary period, you will receive a 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
Competitive holiday entitlement with the potential to buy extra holiday days.
Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
A generous Defined Contribution Pension Scheme and Life Assurance.
A dedicated welcome to your team with a tailored induction and a wide range of training programmes to develop your skills.
Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you’ll do
Lead and deliver the multi-year D&T transformation strategy, roadmap and portfolio of programmes, ensuring alignment with M&S business goals.
Evolve the technology operating model, governance and performance frameworks to improve effectiveness, simplify processes and realise value from investment.
Oversee transformation governance, delivery and measurement, tracking progress, outcomes and business impact across D&T.
Lead change management and engagement activity, helping colleagues adopt new technologies, ways of working and organisational practices.
Build strong relationships across executive leadership, business stakeholders and technology teams, developing a high-performing team and driving alignment on transformation priorities.
Who you are
Experienced in leading large, complex technology transformation programmes across multiple teams, functions and stakeholder groups.
Skilled in transformation leadership, change management, portfolio governance and value realisation.
An effective communicator who can build credibility, influence decisions and engage stakeholders at all levels, including senior executives.
Able to simplify complexity, improve operating models and drive meaningful organisational change.
Collaborative, curious and outcome-focused, with a passion for delivering technology-enabled business transformation.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
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Head of Tech Transformation & Change employer: Marks & Spencer Plc

Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.

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Contact Details:

Marks & Spencer Plc Recruitment Team