Head of Analytics

Head of Analytics

Full-Time 80000 - 100000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead analytics strategy and drive data-driven decision-making in retail.
  • Company: Join M&S, a dynamic and inclusive leader in the retail industry.
  • Benefits: Enjoy 20% discount, competitive holidays, and generous pension schemes.
  • Other info: Be part of a diverse team committed to making impactful changes.
  • Why this job: Shape the future of retail with transformative data insights and innovative solutions.
  • Qualifications: Extensive experience in analytics management and strong leadership skills required.

The predicted salary is between 80000 - 100000 £ per year.

As the Head of Analytics for the Retail business, your primary purpose is to lead and shape the analytics strategy, vision, and initiatives within our organisation. You will be at the forefront of driving data‑driven decision‑making, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency, and foster innovation.

You will drive the data transformation by enabling the democratisation of data and information through the delivery of analytical and data self‑service solutions. Encouraging and facilitating a culture of data‑driven decision‑making, whilst demonstrating the commercial benefits of a data and analytical‑driven approach.

Who you are

  • Oversee the development and execution of advanced analytical methodologies and data solutions, ensuring that data‑driven insights provide a competitive edge.
  • Work as a key member of the Data Analytics leadership team to provide and enable a framework that promotes and encourages team collaboration, knowledge sharing, analytical development, and progression.
  • Work with business leaders to demonstrate the power and value of a data‑driven approach to decision‑making, and how it can contribute to the strategic goals of the business. Acting as a data and analytical consultant to help identify opportunities, and drive understanding and cultural change.
  • Establish empowered and accountable high‑performing teams through coaching and mentoring. Setting the tone as a thought and servant leader to create a culture of continuous improvement.

What you will do

  • Your primary purpose is to lead and shape the analytics strategy, vision, and initiatives within our retail organisation, harnessing the power of data to deliver transformative insights that guide strategic direction, enhance operational efficiency, and foster innovation.
  • You will oversee the development and execution of advanced analytical methodologies and solutions whilst having overall accountability for delivery and benefit realisation.
  • You will be responsible for leading, evangelising, and championing the adoption of our data platform and analytical technologies, staying up to date with emerging trends and cutting‑edge technologies in data analytics and artificial intelligence.
  • You will be instrumental in the continuous improvement of data‑driven processes, promoting data integrity, quality, and consistency.
  • You will have extensive experience in analytics management and leadership within retail, with excellent leadership skills and the ability to communicate effectively with both technical and non‑technical individuals including director level.

What's in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special:

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.

Everyone's welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Head of Analytics employer: Marks & Spencer Plc

Marks & Spencer is an exceptional employer that champions a culture of inclusivity, innovation, and continuous improvement. As the Head of Analytics, you will not only lead transformative data initiatives but also benefit from a competitive package that includes generous discounts, flexible working policies, and extensive training opportunities to foster your professional growth. Join us in shaping the future of retail while enjoying a supportive work environment that values your contributions and well-being.

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Contact Details:

Marks & Spencer Plc Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Analytics

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio or case studies that highlight your analytical prowess. When you get the chance to chat with potential employers, share how you've used data to drive decisions and improve outcomes.

Tip Number 3

Prepare for interviews by researching the company’s analytics strategy. Be ready to discuss how you can contribute to their vision and what innovative ideas you can bring to the table. Tailor your approach to align with their goals!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team!

We think you need these skills to ace Head of Analytics

Analytics Strategy Development
Data-Driven Decision-Making
Advanced Analytical Methodologies
Data Transformation
Team Leadership
Coaching and Mentoring
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in analytics management, especially within retail. We want to see how your skills align with our vision for data-driven decision-making.

Showcase Your Leadership Skills:As the Head of Analytics, you'll be leading teams and driving cultural change. Use your application to demonstrate your leadership style and any successful projects where you've empowered others to achieve their best.

Be Data-Driven:Since we’re all about harnessing the power of data, include specific examples of how you've used data to drive insights and improve operational efficiency in your previous roles. Numbers speak volumes!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape our analytics strategy.

How to prepare for a job interview at Marks & Spencer Plc

Know Your Data Inside Out

As the Head of Analytics, you'll need to demonstrate a deep understanding of data analytics methodologies. Brush up on the latest trends in data analytics and artificial intelligence, and be ready to discuss how these can be applied to drive strategic decisions within the retail sector.

Showcase Leadership Skills

This role requires strong leadership abilities. Prepare examples of how you've successfully led teams in the past, particularly in fostering a culture of collaboration and continuous improvement. Highlight your experience in coaching and mentoring to establish high-performing teams.

Communicate Effectively with All Levels

You’ll be interacting with both technical and non-technical stakeholders, including directors. Practice explaining complex analytical concepts in simple terms, and prepare to discuss how you’ve previously demonstrated the value of data-driven decision-making to business leaders.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to drive change. Think of specific scenarios where you've identified opportunities for data transformation or improved operational efficiency, and be ready to share these insights during the interview.