At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Competitive pay, flexible hours, and a chance to grow your career.
- Other info: Dynamic role with varied shifts and opportunities for personal development.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and great customer service is key.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Week 1: Tuesday 0500-1000
- Wednesday 0500-1000
- Friday 0500-1000
- Saturday 0500-1000
- Week 2: Monday 0500-1000
- Tuesday 0500-1000
- Friday 0500-1000
- Saturday 0500-1000
End date: 05/09/2026.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Fixed Term) - West Cornwall in Hayle employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in West Cornwall, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We offer a vibrant work culture that values resilience and teamwork, alongside opportunities for personal growth and development in a high-energy environment. With competitive pay, including an unsocial hours premium, and a commitment to exceptional customer service, M&S is an excellent employer for those looking to make a meaningful impact in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Fixed Term) - West Cornwall in Hayle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different customer scenarios. Being able to demonstrate your ability to provide five-star service under pressure will really impress the hiring team.
✨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to various roles in the store. Highlight any past experiences where you’ve thrived in a fast-paced environment – it’ll show you’re the perfect fit for this dynamic role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team and ready to take on the challenge head-on.
We think you need these skills to ace Customer Assistant - Food (Fixed Term) - West Cornwall in Hayle
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for great service and quality food. We want to see that spark!
Highlight Your Team Spirit:Being a team player is key in our fast-paced environment. Make sure to mention any past experiences where you've worked well with others, especially under pressure. We’re all about supporting each other here at M&S!
Be Flexible and Adaptable:In your application, emphasise your ability to adapt to changing situations. Mention any times you've had to switch gears quickly or take on different roles. We love candidates who can roll with the punches!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy, which is a big plus for us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for.
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s managing a busy shift or dealing with difficult customers, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. M&S values collaboration, so share stories that highlight your ability to support colleagues and contribute to a positive work environment.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used similar tools in past roles. Mentioning your experience with technology can show that you’re ready to utilise M&S's digital tools to enhance customer service.
