At a Glance
- Tasks: Maintain stock levels and deliver top-notch customer service during night shifts.
- Company: Leading UK retailer with a focus on inclusivity and customer satisfaction.
- Benefits: Earn an extra £3/h, enjoy flexible hours, and be part of a supportive team.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication skills and adaptability are a must.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
A leading UK retailer is seeking a Customer Assistant in Operations. This high-intensity role focuses on maintaining stock levels and delivering exceptional customer service. Candidates must be dedicated to ensuring a clean and organized store while engaging proactively with customers. Strong communication and adaptability are essential as the role includes on-the-floor service and behind-the-scenes work. Join us to be part of a team that values inclusivity and customer satisfaction.
Operations Customer Assistant — Night Shifts +£3/h in Hatfield employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Customer Assistant — Night Shifts +£3/h in Hatfield
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, think of examples where you've provided great service or solved problems. We want to hear those stories!
✨Tip Number 3
Be ready to adapt! This job involves both on-the-floor and behind-the-scenes work. Prepare to discuss how you've handled changing situations in the past—flexibility is key!
✨Tip Number 4
Show your enthusiasm! Let your passion for customer service shine through during interviews. We love candidates who are excited about making a difference in the store!
We think you need these skills to ace Operations Customer Assistant — Night Shifts +£3/h in Hatfield
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. This will show us that you're dedicated to delivering exceptional service!
Highlight Your Adaptability: This role requires a bit of juggling between on-the-floor service and behind-the-scenes tasks. Make sure to mention any past experiences where you've had to adapt quickly to changing situations. We want to see how you handle the hustle!
Keep It Clean and Organised: Since maintaining stock levels and a tidy store is key, don’t forget to mention any relevant experience in keeping things organised. Whether it’s in retail or another job, we want to hear how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us see what you’ve got!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Operations Customer Assistant entails. Familiarise yourself with stock management and customer service expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong communication is key in this role, prepare examples of how you've effectively engaged with customers in the past. Think about times when you resolved issues or provided exceptional service, as these stories will highlight your suitability for the position.
✨Emphasise Adaptability
This job requires a mix of on-the-floor service and behind-the-scenes work. Be ready to discuss how you've adapted to changing situations in previous roles. Highlight your ability to switch between tasks and maintain a positive attitude, even during busy periods.
✨Demonstrate Your Commitment to Cleanliness and Organisation
A clean and organised store is crucial for customer satisfaction. Prepare to talk about your approach to maintaining cleanliness and order in a retail environment. Share any relevant experiences that showcase your attention to detail and dedication to creating a welcoming atmosphere.