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- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced food environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 p/h for night shifts and enjoy flexible working hours.
- Other info: Dynamic role with opportunities for growth and development in retail.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18 and ready to thrive under pressure with a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
Work Pattern:
- Week 1: Tuesday 21:00 - 06:00
- Week 1: Wednesday 21:00 - 06:00
- Week 2: Wednesday 21:00 - 06:00
- Week 2: Saturday 21:00 - 06:00
Under 18 disclaimer: This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
+ £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Oatlands Harrogate Simply Food employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Oatlands Harrogate Simply Food
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will set you apart from the crowd.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with M&S's digital tools like Sparks. Mentioning how you can use these tools to enhance customer experience will definitely catch their attention.
✨Tip Number 4
Be ready to showcase your flexibility! Prepare examples of how you've adapted to changing situations in previous roles. M&S loves team players who can roll with the punches and keep things running smoothly.
We think you need these skills to ace Customer Assistant - Food - Oatlands Harrogate Simply Food
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re not just looking for any job, but that you genuinely care about delivering top-notch service and have a love for our products.
Be Specific About Your Experience: Don’t just list your previous jobs; tell us how your experiences relate to the role of a Customer Assistant. Highlight any times you've thrived under pressure or provided excellent customer service – we want to know how you can contribute to our team!
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Use keywords like 'team player', 'flexibility', and 'digital confidence' to show us you’re the perfect fit for this fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. It’s all about impressing them with your knowledge!
✨Showcase Your Resilience
Prepare examples of how you've thrived in high-pressure situations. This role demands a lot, so demonstrating your ability to stay sharp and focused during busy times will set you apart from other candidates.
✨Emphasise Team Spirit
Be ready to discuss your experiences working in a team. Highlight how you’ve supported colleagues in the past and contributed to a positive work environment. They want to see that you can be a great team player!
✨Flexibility is Key
Expect questions about your adaptability. Share instances where you’ve successfully adjusted to changing demands or taken on different roles. This will show that you’re ready to embrace the challenges of a dynamic retail environment.