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- Tasks: Deliver exceptional customer service and ensure the café runs smoothly.
- Company: Well-known retail company with a focus on customer experience.
- Benefits: Career development opportunities and a supportive team environment.
- Why this job: Engage with customers and make their café experience memorable.
- Qualifications: Good communication skills and ability to work under pressure.
- Other info: Must be 18 or older due to health and safety regulations.
The predicted salary is between 24000 - 36000 £ per year.
A well-known retail company seeks a Cafe Customer Assistant to deliver exceptional service in a high-pressure environment. This role involves engaging with customers, providing food and drink recommendations, and ensuring the café runs smoothly.
Ideal candidates should be able to work efficiently under pressure and possess good communication skills. Opportunity for career development within a supportive team. Must be 18 or older due to health and safety regulations.
Cafe Customer Experience Specialist in Harrogate employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Customer Experience Specialist in Harrogate
✨Tip Number 1
Get to know the café's vibe! Before your interview, pop in and observe how the staff interact with customers. This will help you understand their service style and give you a chance to mention it during your chat.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member, focusing on how you'd engage with customers and handle tricky situations. This will boost your confidence and show you're ready for the high-pressure environment.
✨Tip Number 3
Show your passion for food and drink! Be prepared to share your favourite recommendations and why you love them. This not only highlights your knowledge but also shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly. It’s a great way to stand out and shows you’re serious about joining our supportive team.
We think you need these skills to ace Cafe Customer Experience Specialist in Harrogate
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any experiences where you’ve gone above and beyond to help customers, as this will really resonate with us.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the job description. We want to see how you can thrive in a high-pressure environment and keep our café running smoothly!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using straightforward language and bullet points where necessary. This helps us quickly see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Menu Inside Out
Familiarise yourself with the café's menu before the interview. Being able to confidently discuss food and drink options will show your enthusiasm for the role and your ability to make recommendations to customers.
✨Practice Your Communication Skills
Since good communication is key in this role, practice speaking clearly and engagingly. You might want to role-play with a friend, simulating customer interactions to showcase your ability to handle questions and provide excellent service.
✨Stay Calm Under Pressure
Prepare for potential scenarios where you might need to think on your feet. Consider how you would handle a busy rush or a difficult customer. Demonstrating your ability to stay composed will impress the interviewers.
✨Show Your Team Spirit
This role is all about working within a supportive team. Be ready to share examples of how you've collaborated with others in past roles. Highlighting your teamwork skills will show that you're a great fit for their café environment.
