At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in fashion and home products.
- Benefits: Flexible hours, team support, and opportunities for personal growth.
- Other info: Dynamic team environment with a focus on collaboration and energy.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills required.
The predicted salary is between 10 - 12 £ per hour.
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
In-Store Fashion & Home Advisor | Customer Assistant in Guildford employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and innovation. Our Fashion, Home & Beauty section provides not only competitive pay and flexible hours but also ample opportunities for personal and professional growth in a fast-paced retail environment. Join us in our commitment to delivering outstanding customer service while enjoying the unique advantage of working in a dynamic and stylish setting that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land In-Store Fashion & Home Advisor | Customer Assistant in Guildford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with M&S's latest fashion trends and products. This way, when you walk into that interview, you can chat confidently about what’s hot and how you can help customers find their perfect style.
✨Tip Number 2
Show off your digital skills! Since being digitally confident is key, make sure you’re comfortable using apps and in-store devices. Maybe even practice with similar tools before your interview so you can impress them with your tech-savviness.
✨Tip Number 3
Be ready to demonstrate your teamwork skills! Think of examples where you’ve worked well with others, especially in fast-paced environments. M&S values a positive team spirit, so show them you can contribute to that vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family and ready to dive into the world of fashion retail.
We think you need these skills to ace In-Store Fashion & Home Advisor | Customer Assistant in Guildford
Some tips for your application 🫡
Show Your Passion for Fashion:When you're writing your application, let your love for fashion shine through! Share any relevant experiences or interests that showcase your style knowledge and enthusiasm for helping customers find their perfect look.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in delivering top-notch customer service. We want to see how you've gone above and beyond to help customers in the past, especially in fast-paced environments like retail.
Be Digital Savvy:Since being digitally confident is key, mention any experience you have with digital tools or apps. If you've used similar technology before, let us know how it helped enhance the customer experience!
Team Player Vibes:We love a good team player! In your application, share examples of how you've worked collaboratively with others to achieve goals. Show us that you can contribute to a positive and energetic store environment.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest fashion trends and M&S's product range. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for fashion will set you apart!
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about providing that five-star service.
✨Be Digitally Savvy
Familiarise yourself with digital tools like the Sparks App. You might be asked how you would use technology to enhance the shopping experience, so think of ways to integrate these tools into your customer interactions.
✨Emphasise Teamwork and Flexibility
Retail is all about teamwork, especially in a fast-paced environment. Be prepared to discuss how you work well with others and adapt to changing situations. Highlight any experiences where you’ve successfully collaborated with a team.
