At a Glance
- Tasks: Serve fresh, hot food quickly and maintain high standards in a fast-paced environment.
- Company: Join the exciting team at M&S with a focus on quality and service.
- Benefits: Gain valuable experience, work in a dynamic team, and enjoy flexible hours.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be part of a new store opening and make a real impact on customer satisfaction.
- Qualifications: Must be 18 or older; digital confidence and teamwork skills are essential.
The predicted salary is between 12 - 13 £ per hour.
Work Pattern:
- Week 1
- Sunday 14:00-20:00
- Monday 14:00-20:00
- Tuesday 14:00-20:00
- Thursday 14:00-20:00
- Friday 14:00-20:00
- Week 2
- Monday 14:00-20:00
- Tuesday 14:00-20:00
- Thursday 14:00-20:00
- Friday 14:00-20:00
- Saturday 14:00-20:00
Under 18 Disclaimer: To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.
Be part of the energy and excitement of our new Hot Food counters – fast‑paced frontline roles where quality, speed, and service all come together. We’re seeking passionate individuals who will serve it hot, serve it fast and serve it right first time.
You’ll be a hands‑on brand ambassador, confidently recommending and serving fresh, hot food options, while working at pace and under pressure. At M&S, our customers don’t wait. You’ll deliver fast, safe, high‑quality service while keeping standards sky‑high.
Being digitally confident is essential. You’ll use in‑store tools to keep orders flowing so digital confidence and quick thinking are key. Being a team player is crucial. You’ll work closely with colleagues to meet intense customer demand and keep the service area spotless and stocked.
Flexibility is vital. The hot food offer moves fast – and you’ll need to move faster, adapting to demand across shifts. It’s hot. It’s high‑pressure. And it’s full‑on. Are you ready for it? Take Your Marks and apply today.
New Store Opening - Customer Assistant - Hot Counter - Godalming employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment that thrives on teamwork and customer satisfaction. Our new store opening in Godalming provides exciting opportunities for growth and development, with a focus on delivering high-quality service in a fast-paced setting. Join us to be part of a supportive culture that values flexibility, digital confidence, and the passion to serve, ensuring every day is rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land New Store Opening - Customer Assistant - Hot Counter - Godalming
✨Tip Number 1
Get to know the company! Research M&S and their values, especially around customer service and quality. This will help you connect your experience to what they’re looking for during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain why you’re passionate about working in a fast-paced environment like the Hot Counter. Show them you can handle pressure and keep things running smoothly.
✨Tip Number 3
Show off your digital skills! Since being digitally confident is key, be prepared to discuss any relevant tech experience you have. Mention how you’ve used tools to improve efficiency in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the action!
We think you need these skills to ace New Store Opening - Customer Assistant - Hot Counter - Godalming
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re excited about being part of our new Hot Food counters and ready to serve up some deliciousness!
Be Clear and Concise:Keep your application straightforward and to the point. Highlight your relevant experience and skills, especially those that show you can handle a fast-paced environment. We appreciate clarity, so make it easy for us to see why you’d be a great fit!
Tailor Your Application:Make sure to customise your application for this specific role. Mention how your skills align with the job description, like being digitally confident or a team player. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re in the running for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Assistant at the Hot Counter involves. Familiarise yourself with the job description and think about how your skills align with the fast-paced environment. Be ready to discuss how you can deliver quality service under pressure.
✨Show Off Your Digital Skills
Since being digitally confident is essential for this role, prepare to talk about your experience with in-store tools or any relevant technology. You might even want to practice using similar systems if possible, so you can demonstrate your quick thinking and adaptability during the interview.
✨Emphasise Teamwork
This role requires you to work closely with colleagues, so be prepared to share examples of how you've successfully collaborated in the past. Highlight your ability to support your team and adapt to changing demands, as this will show that you're a great fit for the high-pressure environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face on the job. Think about how you would handle busy periods, customer complaints, or maintaining cleanliness while serving hot food. Practising these scenarios will help you feel more confident and ready to impress.