At a Glance
- Tasks: Deliver style advice and five-star service in a fast-paced retail environment.
- Company: Join M&S, a leading brand in Fashion, Home & Beauty.
- Benefits: Flexible hours, team support, and a vibrant work culture.
- Other info: Dynamic role with opportunities to grow in a supportive team.
- Why this job: Be a fashion ambassador and help customers discover trendy products.
- Qualifications: Passion for fashion and strong customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern
- Week 1
- Sunday 11:00–16:30
- Monday 11:00–16:30
- Thursday 15:30–20:30
- Friday 08:00–15:00
- Week 2
- Tuesday 15:00–20:30
- Wednesday 11:00–16:30
- Thursday 14:00–20:30
- Saturday 14:00–19:30
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.
We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it? Take Your Marks and apply today.
Customer Assistant - Fashion, Home & Beauty - Gloucester Quays employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Gloucester Quays means becoming part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth, we offer training and development opportunities to help you excel in your role while enjoying a vibrant work culture that values teamwork and flexibility. Experience the unique advantage of working in a fast-paced retail environment where your passion for fashion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Fashion, Home & Beauty - Gloucester Quays
✨Tip Number 1
Get to know the brand inside out! Research M&S and their latest fashion trends. This way, when you walk into that interview, you can chat confidently about their products and show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a tricky customer or give style advice. Role-playing with a friend can help you feel more prepared and confident when it comes to showcasing your skills.
✨Tip Number 3
Be ready to demonstrate your digital savvy! Familiarise yourself with tools like the Sparks App and any other tech M&S uses. Showing that you can easily adapt to new technology will set you apart from other candidates.
✨Tip Number 4
Show off your teamwork spirit! Think of examples where you've worked well in a team, especially in fast-paced environments. M&S values collaboration, so highlighting your ability to support and energise your colleagues will make a great impression.
We think you need these skills to ace Customer Assistant - Fashion, Home & Beauty - Gloucester Quays
Some tips for your application 🫡
Show Your Passion for Fashion:When writing your application, let your love for fashion shine through! Share any relevant experiences or interests that highlight your style knowledge and enthusiasm for the industry. We want to see that you’re not just looking for a job, but that you’re genuinely excited about being part of our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role. Remember, we’re busy too, so make it easy for us to read!
Highlight Your Team Spirit:Since being a team player is crucial in our fast-paced environment, make sure to mention any teamwork experiences you’ve had. Whether it’s in retail or another setting, we want to know how you contribute to a positive atmosphere and support your colleagues.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our fabulous team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Fashion
Brush up on the latest trends in fashion, home, and beauty. Be ready to discuss your favourite styles and how you can help customers find their perfect look. Showing genuine passion for the products will set you apart!
✨Demonstrate Digital Savvy
Familiarise yourself with digital tools like the Sparks App and any in-store devices. Be prepared to explain how you would use these tools to enhance customer experiences. This shows you're ready to embrace the tech side of retail.
✨Show Your Team Spirit
Retail is all about teamwork! Think of examples where you've worked well with others, especially in busy environments. Highlighting your ability to support colleagues and contribute to a positive atmosphere will resonate well.
✨Embrace Flexibility
Be ready to discuss how you handle fast-paced situations and adapt to changing demands. Share specific instances where you've successfully navigated challenges, demonstrating your resilience and readiness to jump in wherever needed.
