At a Glance
- Tasks: Lead the fill operation and coordinate resources for store readiness.
- Company: Join a dynamic team at M&S in Braehead, known for its commitment to customer service.
- Benefits: Enjoy a £3.00 p/h unsocial premium for late-night shifts.
- Other info: Key holder responsibilities include opening and closing the store.
- Why this job: This role offers significant responsibility and the chance to lead a team.
- Qualifications: Candidates must be over 18 due to late-night working hours.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern
- Week 1
- Sunday 13.00–21.00
- Tuesday 15.00–23.00
- Thursday 15.00–23.00
- Week 2
- Tuesday 15.00–23.00
- Thursday 15.00–23.00
- Saturday 13.00–21.00
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose of the Shift Lead role:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Shift Lead - Food - Braehead in Glasgow employer: Marks & Spencer Plc
M&S in Braehead offers competitive pay with an unsocial hours premium and a focus on teamwork. The store prioritises a clean, safe environment and excellent customer service, making it a great place to develop your skills.
