At a Glance
- Tasks: Join M&S as a Customer Assistant, delivering top-notch service in our Food section.
- Company: M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Gain valuable experience, develop skills, and be part of a dynamic retail environment.
- Other info: Flexible shifts and opportunities for growth await those ready to roll up their sleeves.
- Why this job: Embrace the challenge of a fast-paced role and make customers feel valued every day.
- Qualifications: Must be over 18, with a passion for food and excellent customer service skills.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Sunday 12.30-19.00, Wednesday 16.30-23.00, Thursday 19.00-23.00
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
About the role: Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Responsibilities: At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them. Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
Opportunity: This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Foods - Late Night in Glasgow employer: Marks & Spencer Plc
At M&S, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Customer Assistants in the Food section can thrive. With flexible hours, a supportive team culture, and opportunities for personal growth, we empower our colleagues to deliver outstanding service while embracing the fast-paced nature of retail. Join us in a role that not only values your contributions but also provides a chance to be part of a leading brand that is committed to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Foods - Late Night in Glasgow
✨Tip Number 1
Get to know M&S and its products inside out! When you walk into that interview, show us your passion for food and how well you understand what makes M&S special. It’s all about connecting with our brand and demonstrating that you’re ready to be a true ambassador.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. We want to see how you thrive under pressure, so come prepared with examples of how you’ve gone above and beyond in previous roles.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like Sparks and any other tech we use in-store. Being comfortable with technology is key, so let us know how you’ve used digital tools to enhance customer experiences in the past.
✨Tip Number 4
Be flexible and ready to adapt! We love team players who can jump into different roles as needed. During your interview, share examples of how you’ve embraced change and supported your colleagues in a fast-paced environment.
We think you need these skills to ace Customer Assistant - Foods - Late Night in Glasgow
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you love M&S Food! Share your favourite products or experiences that highlight your enthusiasm. This will help us see your genuine interest in the role.
Highlight Your Customer Service Skills:We want to hear about your experience in delivering top-notch customer service. Use specific examples to demonstrate how you've gone above and beyond for customers in the past. This is key for us!
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re looking for down-to-earth colleagues who can connect with our customers, so show us who you are and what makes you unique!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get you in the running for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is exactly what they’re looking for in a Customer Assistant.
✨Showcase Your Resilience
Prepare examples from your past experiences where you thrived under pressure. M&S wants someone who can handle busy shifts with a smile, so share stories that highlight your ability to stay calm and focused when things get hectic.
✨Emphasise Teamwork
Think of instances where you’ve worked well in a team. M&S values a positive, high-energy environment, so be ready to discuss how you contribute to team success and support your colleagues during busy times.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, brush up on any relevant technology or tools you’ve used in previous jobs. Mentioning your experience with digital devices or apps will show you’re ready to enhance the customer experience at M&S.
