At a Glance
- Tasks: Deliver five-star service and assist customers in our Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant culture.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Other info: Dynamic role with no two shifts the same – embrace the challenge!
- Why this job: Be a brand ambassador and make customers feel valued every day.
- Qualifications: Passion for food, resilience, and digital confidence required.
The predicted salary is between 11 - 12 £ per hour.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to‑earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we're driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Kingsgate Simply Food in Glasgow employer: Marks & Spencer Plc
Joining M&S as a Customer Assistant in Kingsgate Simply Food means becoming part of a dynamic team that values resilience, teamwork, and exceptional customer service. With a focus on employee growth and development, M&S offers a vibrant work culture where you can thrive in a fast-paced environment while enjoying the benefits of being part of the UK's fastest growing retailer. Embrace the opportunity to enhance your skills and contribute to a positive shopping experience for our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Kingsgate Simply Food in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, dive into M&S's values and what makes them tick. This way, you can show off your passion for their food products and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle a busy store or a tricky customer. Being able to demonstrate your ability to thrive under pressure will really impress the hiring team.
✨Tip Number 3
Show off your digital savvy! Familiarise yourself with tools like the Sparks App and in-store devices. Mentioning your comfort with these during your chat will highlight your readiness to enhance the customer experience.
✨Tip Number 4
Be ready to talk teamwork! Share examples of how you've worked well with others in fast-paced environments. M&S loves a good team player, so let them know you're all about supporting your colleagues and creating a positive vibe.
We think you need these skills to ace Customer Assistant - Food - Kingsgate Simply Food in Glasgow
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through! We want to see that you’re genuinely excited about the role and ready to embrace the fast-paced environment.
Highlight Your Customer Service Skills:Make sure to mention any previous experience in customer service. We’re looking for down-to-earth individuals who can deliver five-star service, so share examples of how you've gone above and beyond for customers in the past.
Be Digital Savvy:Since being digitally confident is essential, don’t forget to mention your experience with digital tools. If you’ve used apps or in-store devices before, let us know how you’ve used them to enhance customer experiences!
Emphasise Teamwork and Flexibility:We love team players! In your application, highlight your ability to work well with others and adapt to changing demands. Share any experiences where you’ve contributed to a positive team environment or tackled challenges head-on.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, especially in high-pressure situations. This will highlight your ability to thrive in a busy environment.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. Share specific instances where you supported colleagues or contributed to a positive work atmosphere. M&S values teamwork, so showcasing your collaborative spirit will be a big plus.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples where you've adapted to changing circumstances at work. Whether it’s taking on different tasks or adjusting to new challenges, demonstrating your willingness to embrace change will resonate well with the interviewers.
