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- Tasks: Lead the fill operation and ensure a well-presented store ready for customers.
- Company: Join the Gateshead Team Valley Simply Food team with a focus on collaboration.
- Benefits: Enjoy competitive pay, including an unsocial hours premium, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth in a dynamic team atmosphere.
- Why this job: Be a key player in creating a great shopping experience while developing your leadership skills.
- Qualifications: Must be 18 or over; previous experience in retail is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Work Pattern
- Week 1
- Monday: 04:00-12:00
- Wednesday: 09:00-17:00
- Thursday: 04:00-12:00
- Friday: 04:00-12:00
- Saturday: 13:00-21:00
- Sunday: 11:00-19:00
- Tuesday: 04:00-12:00
- Wednesday: 04:00-12:00
- Thursday: 09:00-17:00
- Friday: 04:00-12:00
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill, and to lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well-presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Shift Lead - Food - Gateshead Team Valley Simply Food employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead - Food - Gateshead Team Valley Simply Food
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and you want to show that you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Shift Lead - Food - Gateshead Team Valley Simply Food
Some tips for your application 🫡
Show Your Early Bird Spirit: Since this role involves early mornings, make sure to highlight your flexibility and enthusiasm for working those hours. We want to see that you're ready to rise and shine with us!
Demonstrate Leadership Skills: As a Shift Lead, you'll be guiding the team. Share examples of how you've led or coached others in previous roles. We love seeing candidates who can inspire and motivate their colleagues!
Emphasise Customer Service Experience: Customer service is key in this role. Make sure to include any relevant experience you have in providing excellent service. We want to know how you’ve gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Shift Patterns
Make sure you’re familiar with the specific shift patterns mentioned in the job description. Being able to discuss how you can manage early mornings and late shifts will show that you're prepared and understand the demands of the role.
✨Demonstrate Leadership Skills
As a Shift Lead, you'll need to coordinate and motivate your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach colleagues and drive productivity.
✨Showcase Customer Service Experience
Customer service is key in this role. Be ready to share instances where you’ve gone above and beyond for customers, and how you model great service for your team. This will highlight your alignment with the company’s values.
✨Understand Operational Responsibilities
Familiarise yourself with the operational tasks mentioned in the job description, such as cash handling and compliance. Being able to discuss these responsibilities confidently will demonstrate your readiness to take on the role.