At a Glance
- Tasks: Lead and analyse performance data to drive service delivery improvements.
- Company: Dynamic finance team focused on performance management.
- Benefits: Competitive salary, flexible working hours, and career development opportunities.
- Other info: Join a supportive team with opportunities for growth and innovation.
- Why this job: Make a real impact by driving accountability and improving service delivery.
- Qualifications: Experience in finance management and strong analytical skills.
The predicted salary is between 50000 - 60000 € per year.
Your key accountabilities will include:
- Lead the creation and delivery of monthly BSC Service Management packs, coordinating inputs from team leads and translating performance data into clear, meaningful insight for business unit partners.
- Analyse BSC performance against internal important metrics, historic trends, and third‑party benchmarks to find opportunities for improvement and understand root causes of variance.
- Challenge and support business partners to drive accountability for end‑to‑end BSC service delivery, ensuring priorities are clearly defined and progress is tracked.
- Manage planning and prioritisation across BSC teams to ensure improvement activity is focused, delivered at pace, and aligned to business needs.
- Lead and develop a small team, balancing short‑term delivery with longer‑term process improvements, ensuring change is delivered in line with the M.
Finance Manager - Service Management & Performance employer: Marks & Spencer Plc
As a Finance Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including flexible working arrangements and opportunities for professional advancement, all within a vibrant location that fosters collaboration and innovation. Join us to make a meaningful impact while enjoying a rewarding career in finance.
StudySmarter Expert Advice🤫
We think this is how you could land Finance Manager - Service Management & Performance
✨Tip Number 1
Network like a pro! Reach out to people in the finance sector, especially those who work in service management. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to performance analysis and team management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to drive improvements in past roles. This will demonstrate your ability to translate performance data into actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Finance Manager - Service Management & Performance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Finance Manager role. Highlight your experience with performance analysis and service management, as these are key for us. Use specific examples that showcase your skills in delivering insights and managing teams.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention how you can lead the creation of monthly BSC Service Management packs and your approach to driving accountability within teams.
Showcase Your Analytical Skills:Since analysing performance against metrics is crucial, make sure to highlight any relevant experience. Share examples of how you've identified opportunities for improvement and tackled root causes of variance in past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Numbers
As a Finance Manager, you'll need to demonstrate your analytical skills. Brush up on key financial metrics and be ready to discuss how you've used data to drive performance improvements in the past. Prepare examples that showcase your ability to translate complex data into actionable insights.
✨Showcase Leadership Skills
You'll be leading a small team, so it's crucial to highlight your leadership experience. Think of specific instances where you've successfully managed a team or project. Be prepared to discuss how you balance short-term goals with long-term improvements, as this will resonate well with the interviewers.
✨Understand the Business Context
Familiarise yourself with the company's service management processes and performance metrics. Research their recent performance reports and be ready to discuss how you can contribute to their goals. This shows that you're not just interested in the role but also in the company's success.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to service delivery and performance analysis. Practice articulating your thought process clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you convey your problem-solving abilities effectively.
