At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in our Food section.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 p/h for late-night shifts and enjoy a dynamic work environment.
- Other info: Flexible shifts and opportunities for growth await those who are ready to embrace the challenge.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be over 18 and ready to thrive in a fast-paced retail setting.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern: Monday 19:00-23:00, Tuesday 19:00-23:00, Thursday 19:00-23:00, Friday 19:00-23:00, Saturday 19:00-23:00.
Under 18 disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
+ £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five‑star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head‑on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high‑pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in‑store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high‑energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint‑hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Farnham employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Farnham, where you'll be part of a dynamic team that thrives on delivering exceptional service in a fast-paced environment. We offer competitive pay, including an unsocial hours premium, and foster a supportive work culture that encourages personal growth and teamwork. With opportunities to engage with our innovative digital tools and contribute to a vibrant store atmosphere, M&S is the perfect place for those looking to make a meaningful impact while developing their career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Farnham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, prepare to discuss how you've adapted to changing situations in previous jobs. This will show that you're the kind of team player who can thrive in a high-pressure environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S team. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Farnham
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and M&S products! Share any experiences that highlight your enthusiasm for great service and quality food. This will help us see your genuine interest in the role.
Highlight Your Team Spirit:We’re all about teamwork here at M&S, so make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a job or a group project, showing us you can collaborate effectively is key!
Be Ready for a Fast-Paced Environment:In your application, give examples of how you thrive under pressure. We want to hear about times when you’ve managed busy situations and still delivered top-notch service. It’ll show us you’re ready for the hustle!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your M&S Food Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to confidently discuss your favourite items or recent launches will show your passion and knowledge, which is key for a Customer Assistant role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this will highlight your commitment to delivering five-star service under pressure.
✨Show Your Team Spirit
Be ready to talk about your experiences working in a team. M&S values collaboration, so share instances where you supported colleagues or contributed to a positive work environment. This will demonstrate that you're a team player who can thrive in a high-energy setting.
✨Embrace Flexibility and Adaptability
Since the role requires flexibility, think of examples where you've adapted to changing situations or taken on different responsibilities. Highlighting your ability to stay sharp and focused during busy periods will show that you're ready for the challenges of the job.
