At a Glance
- Tasks: Deliver top-notch customer service and recommend the latest food products.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn an extra £3.00 per hour for late-night shifts and enjoy flexible hours.
- Other info: Dynamic role with opportunities for growth and teamwork.
- Why this job: Be at the forefront of retail transformation and make a real impact.
- Qualifications: Must be 18 or over; thrive in high-pressure environments.
Work Pattern
- Monday 18:00 - 00:00
- Tuesday 18:00 - 00:00
- Friday 16:00 - 00:00
- Saturday 16:00 - 00:00
Under 18 Disclaimer: This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Additional £3.00 per hour (for any hours worked between 22:00 and 06:00)
Role Overview: Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Responsibilities:
- Provide outstanding customer service and recommend and sell the newest food products.
- Work efficiently in a high-pressure environment, staying sharp, fast, and focused while the store is at its busiest.
- Use digital tools such as Sparks and in-store devices to enhance the customer experience and ensure customers get the products they want when they need them.
- Contribute to a positive, high-energy team environment, supporting each other in delivering a seamless customer experience.
- Be flexible to work across various areas of the store, adapting to changing demands; no two shifts look the same.
Why you should apply: This is a frontline role, not for the faint-hearted. For those ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food (Late Nights) - Exmouth employer: Marks & Spencer Plc
Join M&S as a Customer Assistant in Exmouth, where you'll be part of a dynamic team dedicated to delivering exceptional service in a fast-paced environment. With competitive pay, including an additional £3.00 per hour for late-night shifts, and opportunities for personal growth within the UK's fastest growing retailer, M&S fosters a supportive work culture that values flexibility and teamwork. Embrace the chance to make a real impact while enjoying the benefits of working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food (Late Nights) - Exmouth
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Marks & Spencer Plc and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Customer Assistant - Food (Late Nights) - Exmouth
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Marks & Spencer Plc that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Marks & Spencer Plc.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Marks & Spencer Plc get a sense of who you are beyond your experience!
How to prepare for a job interview at Marks & Spencer Plc
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Marks & Spencer Plc and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
