At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in the Food section.
- Company: Join M&S, the UK’s fastest growing retailer with a vibrant team culture.
- Benefits: Gain valuable experience, work in a dynamic environment, and enjoy flexible shifts.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; passion for food and great customer service is essential.
The predicted salary is between 10 - 12 £ per hour.
Work Pattern: Wednesday 05:00-09:00, Thursday 05:00-09:00, Friday 05:00-09:00, Saturday 05:00-09:00.
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.
We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on. You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Exmouth employer: Marks & Spencer Plc
Marks & Spencer Plc is an excellent employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Salford. Employees benefit from a competitive package, extensive professional development opportunities, and the chance to lead cutting-edge HR technology initiatives, making it a rewarding place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Exmouth
✨Tip Number 1
Get to know M&S and their food products inside out! When you walk into that interview, show off your passion for their offerings. It’ll make you stand out as a candidate who’s not just looking for any job, but specifically wants to be part of the M&S team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy store. Being able to demonstrate your ability to thrive under pressure will show them you’re ready for the fast-paced environment they’re after.
✨Tip Number 3
Be prepared to talk about teamwork! M&S values a positive work environment, so share examples of how you’ve worked well with others in the past. Highlighting your flexibility and willingness to adapt will also score you major points.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to use digital tools like the Sparks App to enhance the customer experience.
We think you need these skills to ace Customer Assistant - Food - Exmouth
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let us know why you love food and what excites you about working in the M&S Food section. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in delivering top-notch customer service. We’re looking for those who can thrive under pressure and make customers feel valued every time they shop with us.
Be Flexible and Adaptable:Since no two shifts will look the same, it’s important to show us that you’re ready to adapt to changing demands. Share examples of how you've successfully handled different tasks or challenges in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about your favourite items or new products will show your passion and knowledge, which is exactly what they’re looking for.
✨Show Your Resilience
Prepare examples of how you've thrived in high-pressure situations. Whether it’s dealing with a busy shift or managing customer demands, demonstrating your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
Think of times when you’ve worked well in a team. M&S values collaboration, so be ready to share how you’ve supported colleagues and contributed to a positive work environment.
✨Be Digitally Savvy
Brush up on your digital skills, especially if you’ve used apps or devices in previous roles. Mentioning your comfort with technology will highlight your readiness to utilise tools like the Sparks App to enhance customer experience.
