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- Tasks: Lead a dynamic team in delivering top-notch customer service and operational excellence.
- Company: A leading retail company in Exeter with a focus on fashion, home, and beauty.
- Benefits: Supportive work environment with opportunities for growth and development.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Strong communication skills and digital capability are essential.
- Other info: Perfect for those who thrive in fast-paced, collaborative settings.
The predicted salary is between 30000 - 42000 £ per year.
A leading retail company in Exeter seeks a Team Support Manager to lead the fill operation and maintain high customer service standards. In this role, you will be responsible for coordinating resources, coaching colleagues, and ensuring operational excellence on the sales floor.
The ideal candidate will have strong communication skills and a good level of digital capability to enhance team performance and engage effectively with customers. A supportive environment awaits those who thrive in dynamic teams and are ready to deliver operational success.
Shift Lead: Fashion, Home & Beauty Operations in Exeter employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Lead: Fashion, Home & Beauty Operations in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the retail industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We all know how important it is to show off your communication skills, so get comfortable talking about your experiences!
✨Tip Number 3
Show your digital savvy! Brush up on any relevant tech tools or platforms that might be used in the role. Being able to demonstrate your digital capability can really impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Shift Lead: Fashion, Home & Beauty Operations in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Lead role. Highlight your communication skills and any experience in coaching or leading teams, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about fashion, home, and beauty operations. Share specific examples of how you've maintained high customer service standards in previous roles.
Show Off Your Digital Skills: Since digital capability is important for this role, mention any relevant tools or software you’re familiar with. We want to see how you can enhance team performance through technology!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at Marks & Spencer Plc
✨Know the Company Inside Out
Before your interview, make sure to research the retail company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Lead, you'll need to demonstrate your ability to lead and coach colleagues. Prepare examples from your past experiences where you've successfully managed a team or improved operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Highlight Your Digital Savvy
Since the role requires a good level of digital capability, be ready to discuss any relevant tools or software you've used in previous positions. Whether it's inventory management systems or customer engagement platforms, showing your tech skills can set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, operational challenges, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
