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- Tasks: Join M&S as a Customer Assistant, delivering top-notch service in our Food section.
- Company: Be part of the UK's fastest growing retailer, M&S.
- Benefits: Flexible shifts, competitive pay, and a vibrant team atmosphere.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a real impact by providing exceptional service and helping customers find their favourite food.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
Work Pattern:
- Week 1: Wednesday: 13:00–17:00, Friday: 12:00–16:00, Saturday: 17:00–21:00
- Week 2: Wednesday: 13:00–17:00, Thursday: 13:00–17:00, Friday: 17:00–21:00
Key Responsibilities:
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service, you'll make sure our customers feel truly valued every time they shop with us.
At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond to serve, sell, fill and help drive growth in sales. Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.
Take Your Marks and apply today.
Customer Assistant - Food - Exebridges Exeter Simply Food employer: Marks & Spencer Plc
Contact Detail:
Marks & Spencer Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Food - Exebridges Exeter Simply Food
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show off your passion and knowledge during the chat, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will demonstrate your commitment to delivering five-star service.
✨Tip Number 3
Be ready to showcase your flexibility! Since no two shifts are the same, prepare to discuss how you can adapt to different roles in the store. Highlight any previous experience where you’ve thrived in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at M&S and ready to embrace the challenges ahead.
We think you need these skills to ace Customer Assistant - Food - Exebridges Exeter Simply Food
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let us know why you love food and what makes M&S products special to you. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills: Make sure to mention any experience you have in delivering top-notch customer service. We’re looking for those who can keep a cool head under pressure and make customers feel valued.
Be Flexible and Adaptable: Since no two shifts are the same, share examples of how you've adapted to changing situations in previous roles. Flexibility is key, and we want to see that you can roll with the punches!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board as a part of our team at M&S.
How to prepare for a job interview at Marks & Spencer Plc
✨Know Your Products
Before the interview, take some time to familiarise yourself with M&S Food products. Being able to discuss your favourite items or recent launches shows your passion and knowledge, which is key for a Customer Assistant role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what they’re looking for in a brand ambassador.
✨Demonstrate Flexibility
Be ready to discuss how you can adapt to different roles within the store. Share experiences where you’ve had to switch tasks quickly or handle unexpected challenges, as this will highlight your ability to thrive in a high-pressure environment.
✨Embrace Digital Tools
Since being digitally confident is essential, mention any experience you have with digital tools or apps. If you’ve used similar systems before, talk about how you leveraged them to enhance customer experiences.